These are some of the books on customer service and support that we find helpful.
Delivering Happiness by Tony Hsieh
Setting the Table by Danny Meyer
Exceptional Service, Exceptional Profit by Leonardo Inghilleri and Micah Solomon
The Customer Service Survival Kit by Richard Gallagher
Hug Your Haters by Jay Baer
Have you read any books, blog posts, or articles on customer service that you think we’d enjoy? Leave a note in the comments!