You Have an Existing AdMob Account

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Hà Dương Công

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Jul 9, 2024, 1:27:01 AMJul 9

to Google Mobile Ads SDK Developers

I registered for an AdMob account but received a notification stating that I already have an existing AdMob account. Please cancel that account so I can proceed. My issue is that I do not remember any information from that account. It might have been 10 years ago. How can I proceed to create my AdMob account without any information to cancel my old account?

Mobile Ads SDK Forum Advisor

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Jul 9, 2024, 2:09:22 AMJul 9

to hadc....@gmail.com, google-adm...@googlegroups.com

Hi,

Thank you for contacting the Mobile Ads SDK Support team.
I would suggest you refer to the document Account issues FAQ to get more information.

Please be informed that our support channel can only best assist you with regards to Google Mobile Ads SDK implementation and technical issues

This seems to be an account side issue rather than something specific to the Mobile Ads SDK technical implementation. The next step for you would be to reach out to the Product Support Team for AdMob and as they are better equipped to address your concern and provide further assistance.

Kindly reach out to us, if you have any concerns related to the Google Mobile Ads SDK.

This message is in relation to case "ref:!00D1U01174p.!5004Q02tJo0N:ref" (ADR-00245664)

Thanks,

Mobile Ads SDK Team

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