No ad to show ios and android

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netg

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Jul 4, 2024, 8:10:37 AMJul 4
to Google Mobile Ads SDK Developers
I released iOS and Android apps and initially saw ads through AdMob settings.

However, due to not configuring app-ads, ad serving was restricted for app users.

I've connected app-ads, but ads still aren't appearing. How can I resolve this?

example)
Ios, Error code=1 'Request Error: No ad to show.'  
Android, Error code: 3 NO_FILL 

Mobile Ads SDK Forum Advisor

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Jul 4, 2024, 8:36:46 AMJul 4
to netg...@gmail.com, google-adm...@googlegroups.com
Hi,

Kindly provide us below details via "Reply to author" option for further investigation:
  • app ID
  • ad unit ID
  • Mobile Ads SDK version
 
This message is in relation to case "ref:!00D1U01174p.!5004Q02tJbeT:ref" (ADR-00245166)

Thanks,
 
Google Logo Mobile Ads SDK Team


Mobile Ads SDK Forum Advisor

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Jul 5, 2024, 9:38:25 AMJul 5
to netg...@gmail.com, google-adm...@googlegroups.com
Hi,

I have checked our Google samples with provide app and ad unit ID's and have reproduced the issue. I have seen that there is a payment hold issue at your end, this might impact the ad serving. Kindly refer Why your AdMob account has a payment hold for further assistance on the issue. 

I would recommend reaching out to the Product support team as they are better equipped to address your concern.
Message has been deleted

Mobile Ads SDK Forum Advisor

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Jul 9, 2024, 1:24:02 AMJul 9
to godofs...@gmail.com, google-adm...@googlegroups.com

Hi,

Thank you for contacting the Mobile Ads SDK Support team.

Please be informed that I have removed your response from the forums as it contains the PII information.

Upon checking your account with the provided information, we found an “Ad serving is limited”  issue in the policy center, while we assess the quality of your app traffic. We'll automatically review and update this limit as we continue to monitor your traffic.

What you can do: 

This seems to be a serving issue rather than something specific to the Mobile Ads SDK. The next step for you would be to reach out to the Product Support Team as they are better equipped to address your concern and provide further assistance.

Please find below your previous response with redacted information.

The ad did well at first. There was an error in the advertisement request, so it was corrected and redistributed. Currently, advertisements do not appear properly with the message “Ad serving is restricted.” When will ads become active??

Do you have any more settings for me? All SDKs are using the latest version.

App information

iOS
APP ID : ***********************************

AD_ID

***********************************

***********************************

***********************************

aos

APP ID  :***********************************

AD_ID

***********************************

***********************************

***********************************

Please confirm. thank you

This message is in relation to case "ref:!00D1U01174p.!5004Q02tJnXL:ref" (ADR-00245645)


Thanks,
 
Google Logo Mobile Ads SDK Team

 

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