SnapCall

👀 See it to solve it! At SnapCall, we're changing how businesses handle customer issues. Swipe to discover 5 concrete ways our video tech is transforming support. Tired of support headaches? Let's chat about a visual solution 👇 #SupportEvolution #CustomerWins #TechThatWorks"

🎥 Hear it straight from the source! Alexandre Charland, M. Sc., Director of Customer Service at Meubles RD, shares how SnapCall transformed their support operations: ➡ Seamless integration with Salesforce ➡ Improved first-contact resolution rates ➡ Significant cost savings on technician visits Watch the snippet to learn more about this game-changing partnership. #CustomerTestimonial #SupportEfficiency #VideoAI Curious about the full story? Read our detailed case study: [ 👇 link in comments]

💡 Did You Know: Video is the Future of Customer Interactions 🎥 30% of WhatsApp usage is video-based 👀 Visual context leads to 46% quicker ticket resolution 🤝 Video builds trust and fosters genuine connections At SnapCall, we're not just following trends - we're setting them. Our AI-powered video solution integrates seamlessly with your existing CRM, whether it's Zendesk, ServiceNow, or Salesforce. Curious about how video can transform your customer support? Let's chat! #FutureOfSupport #VideoTrends #AITechnology #SnapCall

🔔 Tomorrow's the day! Join SnapCall and Zendesk as we reshape employee service. We're kicking off at 10 AM PT / 1 PM ET with game-changing insights on: 👉 How SnapCall's video support slashes resolution times 👉 The role of AI in understanding visual information 👉 Strategies for a more satisfied, productive workforce 👉 Bring your questions - we'll have a live Q&A! 🎟️ Last-minute registration: https://shorturl.at/zx5Ew Can't make it? Register anyway for the recording. See you there! #EmployeeExperience #VideoSupport #ZendeskWebinar

🔥 SnapCall's AI-powered video solution is turning heads! 🔥 Last week, we had the privilege of joining Salesforce's ISV AI Innovation day in Paris. Big thanks to Salesforce team for having us! It was fantastic to connect with fellow innovators like Glopal, REVERS.IO, Neuralk AI, UNION TECHNIQUE DU BATIMENT, and Elyn. At SnapCall, we're not just participating in the future of customer support - we're shaping it. Our AI-powered video solution is reimagining how businesses interact with customers, making support more intuitive, efficient, and effective. Curious about how we're revolutionizing customer support? Let's chat! #AIInnovation #CustomerSupport #VideoSupport #SalesforcePartner #SnapCallAI

Next week, SnapCall joins Zendesk to unveil how video is transforming employee support. Did you know? Our AI-powered video support cuts resolution time by 46%! Join us on July 23rd to discover: 👉 Why video is the next big thing in EX 👉 How AI analyzes visual information for faster solutions 👉 Real-world examples of video support in action Reserve your spot! #EmployeeExperience #VideoSupport #ZendeskWebinar

🔮 The Future of Employee Service is Here: Are You Ready? Join us on July 23rd as we dive into the game-changing trends shaping employee experience (EX) alongside Zendesk and industry leaders. As a proud Zendesk Partners Partner, we're excited to share: ▶ Our AI-powered video analysis cuts ticket resolution time by 46% ▶ How we're helping IT teams understand complex issues at first glance ▶ The impact of visual support on employee satisfaction scores 🎙️ What else to expect: Insights on building an AI-augmented workforce Strategies for adaptable, customized employee experiences Data-driven approaches to boost productivity and satisfaction Curious how video support fits into this new landscape? We'll be sharing our insights alongside Capgemini, AssetSonar, and SweetHawk. 🗓️ Mark your calendars: July 23, 2024 10:00 AM PT | 1:00 PM ET 🔗 Secure your spot: https://lnkd.in/emsYBqsE Let's reshape the future of employee service together. See you there! #EmployeeExperience #AIinHR #FutureOfWork #ZendeskPartner

👀 Imagine you're the product your company supports. How would you want customers to explain when you're not working right? 📞 Through a garbled phone call? 📤 Via a lengthy email? 📹 Or by showing exactly what's wrong in a quick video? At SnapCall, we believe in giving products a voice (well, a video). If your product could choose, what kind of support would it ask for? Share your product's "support wishlist" in the comments! #ProductPerspective #InnovativeSupport #IfProductsCouldTalk 📹

Remember struggling to explain a tech issue over the phone? Those days are fading fast. We've just published a deep dive into how video is revolutionizing customer support. Here's what you'll discover: ➡ Why traditional phone support falls short in today's complex tech landscape ➡ How video support slashes resolution times by up to 46% ➡ Real-world success story: Devialet's journey to 90% CSAT scores ➡ But it's not just about adding a fancy feature. Video support is reshaping the entire customer experience landscape. Curious how this fits into your broader customer service strategy? Check out the full article. What's your take? Has video changed how you interact with customers? Drop your thoughts below 👇 #CustomerSupport #VideoSupport #CX #TechInnovation

So, you've got AI in your customer service toolkit. What's next? We just published a new post on the SnapCall blog, breaking down how AI is actually changing the support game. No fluff, just the real deal. Here's the quick rundown: 1️⃣ Video analysis that actually works (80% faster issue spotting) 2️⃣ Personalization that doesn't feel robotic (and boosts revenue) 3️⃣ Handle times cut by a third (your support team will thank you) 4️⃣ 24/7 support without the burnout 5️⃣ Turning chat logs into business gold We're not just theorizing here. This is how SnapCall is changing support right now. Curious? Give it a read! Drop a comment if you've seen AI shake things up in your support world. Always keen to hear real stories. #CustomerSupport #AIinAction #SnapCallInsights