Vous êtes en désaccord avec vos collègues sur la défense des soins aux patients. Comment trouver un terrain d’entente ?

Remember - everyone here has the same goal, optimal patient outcomes. Take the time to be empathetic with your colleague as you would with a patient. Considerate communication goes a long way!

100% agree. I've been practicing this for years now and cannot emphasize enough how important it is to consciously make the effort to refrain from interjecting your point/belief and assuming that you already know, which is different from understand, what the other person is saying/thinking/believing. Listen as if you are being taught the secret to life and want to puzzle out how to apply it. Ask yourself: Why does this person think/believe the way or what they do? What makes it meaningful/important to them? Be humble and look at the subject matter objectively and with genuine curiosity. I love this quote by Dr. Stephen R. Covey: Seek first to understand, then to be understood. Understanding is key to communicating.

The first step of overcoming conflict is to have open communication, where both parties have an opportunity to share their opinion. But it's not just about each person being able to speak without being interrupted, but going into the conversation with the intent of listening to understand, not only to reply. Sometimes if there is tension, frustration or even anger about a conflict, instead of listening to understand, we listen with a focus on how we can argue back against any points the other person is raising. If we make sure we are calm and remind ourselves to really listen, conflicts arising from a lack of communication can be overcome.

Both you and the colleague have the best interest of the patient at heart and that is the first thing to consider when this problem is presented. Choosing to be an advocate is a calling that means you are not ordinary and will never be required to be. That also means you don't deal with problems the same way most people do. Having a calm temperament, demeanor, and body language of loving, inviting composure will allow the colleagues to express themselves confidently without intimidation even if they are wrong. Use calmness of tone and wisdom to address the issue respecting each other in the process. This might be one of many encounters you can have in patient advocacy.

Communication is key in all settings. While we do not have to necessarily agree with the views of our colleges, showing respect for contributions with the aim of aiding patient care outcomes is essential. Maintain focus on the positive outcomes for patients, and try to refrain from bringing your own agenda and/or emotions toward colleagues into the situation. Reflect on suggestions made thoroughly, instead of disregarding. Listen actively, with the intention of understanding, not dismissing. Be clear with what you are trying to communicate, in a calm and clear manner, maintain respectful boundaries and first and foremost remember that the aim should be focused on patient care outcomes before anything else.

In communication, it is important to respectfully meet each other where we're at. Listen to comprehend, rather than listening to respond. Remember, this person wants their opinion respected as much as you do yours. Taking the time to communicate calmly and considerately may make the difference in finding compromise, or creating a bigger issue.

There once upon a time some couple of weeks ago, a patients relative came to as me " Nurse they were been taking a blood sample daily for three days, he added by saying to me that at this rate, she'll at the nearest future needs to be transfused. Please kindly explain to me what is wrong with my mother ? She was diagnosed with queried Cancer of the cervix KIV pyelonephritis with resulting electrolytes derangement. The daily investigation was EUCR and the person was not well educated to understand both the diagnosis and the investigation. Luckily, using simple terms like growth in place of tumor, as well as explaining her PCV is a key that made him develop trust in me. The mother tells me everything she was even hiding to the Doctor.

Your average person doesn’t understand the medical words and especially in the elderly this can become scary to them. Talk and speak where they can understand exactly what’s going on

I’ve found that effective patient care advocacy often requires open communication and collaboration. When at odds with colleagues regarding patient care, it’s essential to initiate a respectful dialogue to understand each other’s perspectives. We should focus on common goals, prioritize patient well-being, and consider evidence-based practices. Establishing a common ground can often be achieved by actively listening, expressing concerns clearly, and working together to find mutually agreeable solutions that best serve our patients’ needs.

Compromise is a powerful tool. By being flexible and proposing alternative solutions, we show our commitment to teamwork and patient welfare. It’s amazing how a little give-and-take can lead to creative solutions that benefit everyone.

Sometimes when we're at odds with colleagues, we have a similar goal being communicated from different angles. If we take the time to listen rather than waiting to respond, we may find that our goals are similar and minimal compromise is needed to reach a shared goal.

Compromise is crucial tool when working with others, especially in situations like patient advocacy where we all strive for the same outcome: the best possible care for our patients. While we may have different approaches, finding a middle ground ensures that we can move forward together, combining our strengths and perspectives to create a stronger solution for our patients.

Compromise is usually the best tool you can use. This way no one feels that they are not being heard or that their experiences is not important. This is the best way to advocate for your patience and endure they receive the best care.

I try to find common ground with the person opposing the initiative and try to personalize it a bit. I like to agree on certain points and then ask, “have you thought of it from this point of view?”

Always bring it back to the patient. Clinical goals are a place to start, but the patient’s history, values and personal goals must be considered to attain those goals. Sometimes advocating for the patient becomes advocating for our own opinion. Check in with yourself. Take a breath and come back to your relationship with your patient.

I consider this point as going back to the basics. Reminding ourselves of our priority is, will re-center everyone’s a point of view.

As healthcare professionals, our north star is always the well-being of our patients. Let's channel our passion into finding common ground and innovative solutions that elevate patient care. Together, we can turn our diverse perspectives into a powerful force for good.

One thing I’ve found helpful is the collaborative approach when it comes to all of the solutions listed here. A patient needs to know that they have a team of professionals on their side not just one doctor, and not just one facility. The structure of patient-centered care includes the care provided to the patient as well as their support system. I often advocate for the needs of the caregiver just as much as the patient.

When at odds with colleagues over patient care advocacy, find common ground by educating tactfully. Approach the conversation with empathy and respect, acknowledging the expertise and perspectives of your colleagues. Share evidence-based information and best practices that support your viewpoint, presenting it as an opportunity for collective learning rather than criticism. Use clear, non-confrontational language and provide concrete examples or case studies to illustrate your points. Encourage questions and open dialogue, creating an environment where everyone feels heard and valued. By fostering mutual respect and continuous learning, you can collaboratively improve patient care.

Education is the key to transformation. By sharing knowledge and stories of successful advocacy, we can inspire each other to champion patient rights and improve care quality. Together, we can create a culture where every team member is empowered to make a difference.

I am employed in the school setting where the emphasis is academics and health can sometimes take a backseat. By educating my colleagues and providing interventions that are specific to the child’s needs, we can come to several resolutions. Have a multidisciplinary approach for each child is essential to health and knowledge!

Educating others is essential to engage more awareness. We all have our own experiences, backgrounds and training to bring to the table; that is the purpose of the MDT. However regardless of what expertise we have to share, we must all foster a culture of learning, collaboration and patient advocacy. Our responsibility is to ensure the patient is safe and to know how to address patient concerns about care

Nursing and medical professionals need to be up to date at all times. Shearing of ideas is better than good enough for patients welfare. Just today, I demonstrate to my junior colleague how to alleviate patients relative anxiety seeing her daughters prognosis still poor despite 3 consecutive ex-laparotomy. The results was we end up laughing together with the patient and the relatives as well. I also drew my colleagues attention on effect of intravenous paracetamol to patent venous access i.e pheripheral venous thrombosis and a way forward which is diluting it with either 0.9 saline or distilled water.

When at odds with colleagues over patient care advocacy, find common ground by involving others. Engage a diverse group of stakeholders, including nurses, doctors, and patient representatives, to gather a broad range of insights and perspectives. Facilitate open discussions and workshops where everyone can voice their opinions and share experiences. Use these sessions to identify common goals and areas of agreement, focusing on the shared objective of improving patient outcomes. By creating a collaborative environment and involving a wider community in the decision-making process, you can foster unity, enhance understanding, and develop more comprehensive and patient-centered care strategies.

Sometimes a fresh perspective can make all the difference. Bringing in a neutral third party can help us navigate conflicts and find solutions that honor both patient advocacy and our diverse viewpoints. Together, we can ensure that our focus remains steadfast on providing the best care for our patients.

Engaging in conflicts over patient care advocacy can be emotionally and mentally taxing. Prioritize your own well-being by practicing self-care strategies such as stress management, mindfulness, and work-life balance. Seek support from trusted colleagues, mentors, or mental health professionals when needed. Maintaining your own resilience will help you navigate conflicts more effectively and avoid burnout.

Know when to ask for help. Don’t be too proud to speak up when you are unsure. Trust your instincts and always ask. Thats how we learn…there’s never a stupid question

Always working on capacity building is a key in medical sciences nursing as one of the core. Learning is a continuous process which will provide an individual with new concepts of dealing with daily activities.