The role will contribute to the area providing support in the processes and tools improvement and in order to prevent the contract errors and the losses for the company
Data analysis of the contract errors and the company losses
To prevent losses for the company by reducing errors: Daily booking analysis of all destinations to detect “unnormal” behavior caused by possible errors. Improvements within contract loading to reduce human error possibilities. Error detection based on the ATLAS data analysis.
Maintain collaborative communication with the rest of the team: QC Prevention agents, QC Mitigation agents and business analysts in Strategy, Processes & Tools
Identify lack of efficiencies in the current processes and develop new tools (or improve the current ones) to increase team performance
Candidate profile:
Data analysis skills is needed
SQL knowledge is needed
Tableau knowledge is needed
Advanced Python and Atlas System knowledge is desirable
Strong knowledge of Office Package use and macros
Previous experience in the Travel Industry is desirable
Excellent knowledge of Spanish and English languages
Nivel de antigüedad
Intermedio
Tipo de empleo
Jornada completa
Función laboral
Analista
Sectores
Organización de viajes
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