What to do

Go to the Nintendo Account website and sign in to your Nintendo Account.

When signed in you can update your password, or, if you are the admin in a family group, you can update the password for any supervised accounts in the family group.

• How to change your password
  1. Select Sign-in and security settings, and then select Edit in the Password section.
     
  2. You may be prompted to confirm your identity by re-entering your password, re-authenticating with your passkey, and/or by verifying your email address.
     • Password entry

       If prompted to enter your password, enter it then select OK.

     • Passkey re-authentication

       If you have enabled passkey authentication, you can confirm your identity by signing in using your passkey.

     • Email address verification

       If prompted to verify your email address, select Submit to have an email with a verification code sent to the email address associated with your Nintendo Account. Locate the code in your email and enter it in the "Verification code" box, then click Submit.

       • If you do not receive the email, please follow our steps for Did Not Receive a Nintendo Account Identity Verification Email.
  3. If you have set up 2-step verification, you may be prompted to enter an additional code. Launch the Google Authenticator app on your smart device, enter the code it displays, and click Authenticate.
     • No access to Google Authenticator

       If you do not currently have access to the app, select Use another method to verify your identity and use one of the backup codes you received and saved in a safe place when setting up the 2-step verification.

       
     • No access to backup codes

       If you do not currently have access to your backup codes, select Use another method to verify your identity on the "Enter backup code" screen. An email with a verification code will be sent to the email address associated with your Nintendo Account. Locate the code in your email and enter it in the "Verification code" box, then click Verify.

       • If you do not receive the email, please follow our steps for Did Not Receive a Nintendo Account Identity Verification Email.

       
  4. Enter and confirm a new password.
     • Password requirements
       • Passwords must be at least 8 characters long.
       • Passwords must include a combination of characters from 2 of the following categories: letters, numbers, and punctuation.
  5. Click Submit to update the password.
• How to change the password for a supervised account