My Nintendo Store Order Support - Order Status


Order status is available for all orders.

Order status definitions
  • Order Processing: Order has been placed and received by Nintendo.
  • Submitted: Your order has been approved and is being prepared for shipping.
  • Shipped: Your order has been shipped.
  • Back-Ordered: This item is currently unavailable and will ship as soon as it is in stock. Most items will be back in stock and available for processing within 3-4 days. Please plan for one week processing for back-ordered items.
  • Canceled: Your order has been canceled either by you or by Nintendo.
  • Partial Ship: Part of your order has shipped and part of your order has not yet shipped. Items not yet shipped are usually back-ordered or pre-ordered items.

For any additional Order Status questions, please contact us for support.


Was this helpful?