Dixa

Dixa

Softwareudvikling

Copenhagen, Capital Region 15.691 følgere

Conversational Customer Service Platform

Om os

Dixa enables companies to deliver customer service as it is meant to be. We help customer service leaders to create effortless experiences for customers and teams that unlock loyalty. Dixa’s Conversational Customer Service Platform combines powerful AI with a human touch to deliver a highly-personalized service experience that scales. Our dedicated customer success team ensures you are up and running quickly. Dixa powers more than 30 million conversations a year and is trusted by leading brands such as Interflora, On, Wise, Deezer, Rapha, Too Good to Go, Hello Print, and Wistia. Learn more by visiting dixa.com.

Websted
http://www.dixa.com
Branche
Softwareudvikling
Virksomhedsstørrelse
201-500 medarbejdere
Hovedkvarter
Copenhagen, Capital Region
Type
Privat
Grundlagt
2015
Specialer
Customer Support, Customer Service, SaaS, Multichannel Support, Customer Experience, Customer Engagement, Conversational Customer Service, Scale Up, Help Desk, Effortless Customer Experiences og Customer Service Agent Experience

Produkter

Beliggenheder

  • Primær

    Vimmelskaftet 41a

    1st floor

    Copenhagen, Capital Region 1161, DK

    Se ruten
  • 18-20 Farringdon Ln

    Clerks Court

    London, England EC1R 3AU, GB

    Se ruten
  • Level 6, 43 hardware lane

    Melbourne, Victoria 3000, AU

    Se ruten

Medarbejdere hos Dixa

Opdateringer

  • Se organisationssiden for Dixa, grafik

    15.691 følgere

    It's International Self Care Day! Taking care of ourselves is crucial for overall well-being. Let's prioritize self-care to recharge and perform at our best. 💜 Life is busy, and work can sometimes be a whirlwind. Giving yourself permission to step back and recharge is a real superpower. 🧘 So go grab a coffee or tea, take a stroll, or pursue activities that bring you joy. You’ll come back even more awesome than you already are! 🌟 You’re doing great! Keep shining bright!

    • Der er ingen alternativ tekst for dette billede
  • Se organisationssiden for Dixa, grafik

    15.691 følgere

    🎧 Join us for a fascinating conversation with Daniel Bunton, Head of Customer Support at Cleo AI, while he delves into leveraging AI to create game-changing customer service that is light-hearted, unforgettable and disrupting the finance industry! 🤖💰 We'll be discussing: 🚀 How to stand out by engaging customers with a unique tone of voice, 🚀 The importance of prioritizing customer retention alongside revenue objectives, 🚀 Understand the challenges of building trust in the financial industry, 🚀 Implementing AI in customer service teams. Don't miss out on this episode of Customer Friendship™ Conversations! 👇 https://buff.ly/45YjFa4 #customerservice #customerexperience #cs #cx #AI

  • Se organisationssiden for Dixa, grafik

    15.691 følgere

    🎤 Join Mads Fosselius, CEO & Co-founder at Dixa who demonstrates the value of blending human insights with AI for efficient, and personalized interactions. 👩🏽💼 + 🤖 🚀 Learn why nurturing meaningful connections with customers is the key to success 🚀 Discover how to leverage technology fully while maintaining human touch 🚀 Learn how to double your revenue growth through the vXLG framework 🚀 Learn 5 practical tips to build your Customer Service rocketship in your organization Watch the full on-demand webinar now and learn how to build an AI-driven support ecosystem that drives success! ⭐ 👇 https://buff.ly/3zDFRuc #customerservice #customerexperience #cs #cx #AI #AIstrategy

  • Se organisationssiden for Dixa, grafik

    15.691 følgere

    We're thrilled to share that we've integrated with LoyaltyLion, who help Shopify brands increase repeat purchases with their own integrated loyalty programs. Unlock a far greater customer experience, with deeper insights on: 🌟Customer behavior 🌟Support performance Supercharge your setup: https://lnkd.in/e7hpXqaC Big thanks to Rhian Wadsworth & the team for this collaboration! #customerservice #customerexperience #shopify

    • Der er ingen alternativ tekst for dette billede
  • Se organisationssiden for Dixa, grafik

    15.691 følgere

    🤖 In a world flooded with AI solutions, navigating the landscape can be overwhelming. If you're unsure where to start or feeling the pressure, we've got your back! 👏 Check out our ebook, your go-to resource for demystifying AI in customer service. In this quick-start guide, you'll discover: ✨ The benefits of using AI in customer service; 🔍 Where to start on your AI journey; 📚 How to build an AI-powered knowledge base; 💬 How to boost self-service with an AI chatbot; 🚀 How to accelerate team response times with AI assistance; ...and so much more! Think of AI as your fast-learning team member, lightening the load on your human agents and enhancing your customer experience. Ready to transform your customer service strategy? Dive into the guide now—link in the comments! 📌 Feel free to share your thoughts and key takeaways in the comments. 🌟 #conversationalcustomerservice #customerservice #customerexperience #cs #cx #aiadoption

    • Der er ingen alternativ tekst for dette billede
  • Se organisationssiden for Dixa, grafik

    15.691 følgere

    🎤 Join Mads Fosselius, CEO & Co-founder at Dixa who demonstrates the value of blending human insights with AI for efficient, and personalized interactions. 👩🏽💼 + 🤖 🚀 Learn why nurturing meaningful connections with customers is the key to success 🚀 Discover how to leverage technology fully while maintaining human touch 🚀 Learn how to double your revenue growth through the vXLG framework 🚀 Learn 5 practical tips to build your Customer Service rocketship in your organization Watch the full on-demand webinar now and learn how to build an AI-driven support ecosystem that drives success! ⭐ 👇 https://buff.ly/4cUXyE0 #customerservice #customerexperience #cs #cx #AI #AIstrategy

  • Se organisationssiden for Dixa, grafik

    15.691 følgere

    If you've just added some AI magic to your customer service toolbox and want to monitor its impact on your performance...this one's a must-read! 🌟 But hold up! When it comes to checking how well AI is rocking customer service, it's not just about AI chatbots and automation handling tasks. It's also about how AI helps your agents do their job better & faster. 💪 So, keep your eyes on two things: ✅ What the AI itself can do. ✅ How much more effectively agents can work with AI's help. Ready to dive deeper? Check out the full blog to uncover the key KPIs for analyzing the ROI of AI-driven solutions 👇 https://buff.ly/4eQrQt9 #cs #cx #customerservice #customerexperience #AI #AIchatbot #AIsolutions

    • Der er ingen alternativ tekst for dette billede
  • Se organisationssiden for Dixa, grafik

    15.691 følgere

    🎧 Join us for a fascinating conversation with Daniel Bunton, Head of Customer Support at Cleo AI, while he delves into leveraging AI to create game-changing customer service that is light-hearted, unforgettable and disrupting the finance industry! 🤖💰 We'll be discussing: 🚀 How to stand out by engaging customers with a unique tone of voice, 🚀 The importance of prioritizing customer retention alongside revenue objectives, 🚀 Understand the challenges of building trust in the financial industry, 🚀 Implementing AI in customer service teams. Don't miss out on this episode of Customer Friendship™ Conversations! 👇 https://buff.ly/45QDbp6 #customerservice #customerexperience #cs #cx #AI

  • Se organisationssiden for Dixa, grafik

    15.691 følgere

    What are the benefits of transitioning from ticketing systems to messaging and chat for enhancing the customer support experience? 🤔 Join Randy Berridge, Head of Support and Insights at Dott, as she shares her experience on how Dixa unlocked Dott's capability to make use of modern communication channels to support their most loyal customers 💪 Watch the full on-demand webinar now, in partnership with Ada, and learn how to build an AI-first support ecosystem that drives success! 🚀👇 https://buff.ly/3W6AvQP #customerservice #customerexperience #cs #cx #AI #AIstrategy

Tilsvarende sider

Finansiering

Dixa 5 runder i alt

Seneste runde

Serie C

105.000.000,00 US$

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