WAVE 2024! Join us as we bring together Europe's biggest visionaries in AI technology at our conference to explore the future of customer experience. 🌟 Get ready for insights, cutting-edge innovations, and the opportunity to network with the best in the industry. 🗓️ Sept. 12, 2024 📍 Vollgutlager Berlin, Rollbergstraße 26, 12053 Berlin ✨ Why attend? -Main stage program with inspiring keynotes, panels, workshops, and demonstrations to experience AI in action -Networking space to connect with pioneers, change-makers, and innovators in enterprises -All-day partner expo to deep-dive into the latest AI updates Register now: https://lnkd.in/dCN9kwxA #WAVE2024 #AI #GenAI #innovation #networking #event
Parloa
Softwareentwicklung
Berlin, BE 12.430 Follower:innen
Enterprise Contact Center AI Platform for the next generation of customer service.
Info
We at Parloa believe in the revolution of how businesses talk to their customers with the help of artificial intelligence. Ever since our company was founded in 2018 in the heart of Berlin, Parloa has become one of the leading SaaS platforms for Conversational AI. Our aim is to build the most comprehensive solution in this sector for enabling every company in the world to have better conversations with their customers. We pursue this vision with the highest standards of technical engineering and combine it with innovative leadership and a strong commitment of every team member to reimagine the future of customer communication.
- Website
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http://www.parloa.com
Externer Link zu Parloa
- Branche
- Softwareentwicklung
- Größe
- 201–500 Beschäftigte
- Hauptsitz
- Berlin, BE
- Art
- Privatunternehmen
- Gegründet
- 2018
- Spezialgebiete
- Artificial Intelligence, Telephony, Conversational AI, Voice AI, Generative AI, customer service automation, contact center, machine learning, enterprise platform, contact center platform, chatbot services, augment agents, messenger automation und low-code frontend
Produkte
Orte
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Primär
Schönhauser Allee 9
Berlin, BE 10119, DE
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Schackstraße 3
Munich, Bavaria 80539, DE
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420 Lexington Avenue Suite
Suite 2818
New York, NY 10170, US
Beschäftigte von Parloa
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Paul Biggs
GTM Strategy & Storytelling | Product Marketing Leader
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Frederick von Mallinckrodt
Early Stage Investor @ Senovo | B2B SaaS (pls send pitches by email)
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Jens Rassloff
Board Member | Advisor | Investor
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Sven Grube
Experienced Senior Manager, Global Business Development Professional, Advisor for Kouo
Updates
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WEBINAR ALERT! 🚀 Join us for an insightful webinar where DIGITALL and Parloa will showcase how AI-powered automation can revolutionize customer service across all service channels. 🗓️ August 29, 2024 🕚 11:30 AM - 12:00 PM (CET) 🌐 Online Here’s a sneak peek at what you’ll discover: ✨ Enhance operational efficiency with automated processing and streamlined workflows. ✨ Improve customer experience with real-time assistance and accurate intent recognition. ✨ Watch a live demo of handling voice and mail requests ✨ Learn about the integration with Dynamics 365 for effortless information storage. Register now: https://lnkd.in/ek5tRmWt #Parloa #DIGITALL #webinar #customerservice #GenAI
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Get ready to be inspired! ✨ Our upcoming WAVE conference features a lineup of industry visionaries who are leading the charge in innovation and transformation. 📅 Date: September 12, 2024 📍 Location: Vollgutlager Berlin Celebrate innovation with us! Secure your spot now and join the movers shaping our future. 🚀 Register here: https://lnkd.in/eFD2V6qw 🌟 Speakers Include: Andreas Nothdurft, Ecosystem Lead DACH/Salesforce Business Group Lead DACH Accenture Ben Ellermann, Managing Direktor MUUUH! Group! Benjamin Gebauer, Head of Portfolio Development infinit.cx Benjamin Schuch, Senior Project Director Zurich Insurance/DA Direct Bernd Guske, Division Manager Customer Operations Deutsche Glasfaser Unternehmensgruppe Carolin Telscher, Product Owner Customer Service Systems Dirk Rossmann GmbH Hanna Waldenmaier, VP Partnerships Parloa Malte Kosub, CEO & Co-Founder Parloa Matthias Quirmbach, Head of Customer Care Management OBI Group Holding Nicolette Wuring, Futuremaker & Former Chief Customer Officer at Sky Nina Birac, CDO Marketing Director Transcom Nisa Inanici, Partner Manager Deutsche Glasfaser Unternehmensgruppe Ramón Delima, Global Director Customer Services TUI Roland Dolle, Head of Customer Management @ATU Stefan Ostwald, CTO & Co-Founder Parloa Uwe Richter, MBA, Director Customer Service HSE Home Shopping Europe GmbH ...And the best: More speakers are on the horizon #WAVE2024 #conference #Berlin #innovation #networking
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We are nearing the tipping point for AI-first customer service! 🚀✨ Generative AI announcements are at a fever pitch, with new advancements and partnerships emerging every day. In our latest blog article, our Lead AI Evangelist Maik Hummel unveils how recent GenAI advancements are set to revolutionize customer conversations and engagement. Learn about: 🔹 Why Parloa's approach to GPT-4o is different 🔹 How Parloa is leveraging GPT-4o 🔹 How brand interactions will change forever Dive in and discover the future of customer service: https://lnkd.in/gpzhhbBf 🌟 #Parloa #blog #genereativeai #genai #customerservice #ai
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GenAI transformation in contact centers has become a necessity. How can you, as a leader in enterprise customer experience, tackle visionary and budget planning in 2024 and beyond? 📚 Our latest guide delves into: -The state of customer communication in 2024 -What GenAI does for companies, revenue, customers, and data collection -Preparing your contact center to introduce Generative AI -How to build your AI budget -Bonus Checklist: How to assess a GenAI provider 👉 Download here: https://lnkd.in/ecerY8Mm #Parloa
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🌈 Exciting update from Pride @Parloa, our Employee Resource Group dedicated to the LGBTQ+ community and allies! In our recent session on Gender and Pronouns, we focused on fostering inclusivity across our workplace. Here are some key takeaways: 🔹 Ask, don't assume! If you are unsure of someone's pronouns, or if you need to know their gender, simply ask them. 🔹 Use inclusive language. When unsure of pronouns, opt for their name or "they." 🔹 Address groups inclusively. Swap out terms like "guys" for "team," "folks," or "all." 🔹 Apologize and correct. If a mistake happens, quickly apologize and correct yourself - no need for a long, drawn-out apology. 🔹 Pro tip: Consider adding your pronouns on LinkedIn, if you're comfortable. Let's continue creating a workplace where everyone feels respected and valued. 🌟 #Parloa #PrideAtWork #InclusionMatters
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🎉 Join us for WAVE 2024! Don't miss the must-attend event of the year for customer service & CX professionals! 📅 Sept. 12, 2024 I📍 Vollgutlager Berlin Why Attend? ✨ Inspiring keynotes, panels, workshops, and live AI demos ✨ Network with industry pioneers from HSE, TUI, Deutsche Glasfaser, Rossmann, and more ✨ Dive into the future of Generative AI in customer service and discover the latest industry trends and AI advancements 🙌 Meet our incredible sponsors onsite and learn from the best: Accenture, MUUUH! Group, Transcom, DIGITALL, infinit.cx, NTT DATA, SC Soft-Concept GmbH, SNcom GmbH Register now to secure your spot: https://lnkd.in/erbUs5ZF #WAVE2024
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☀️🎉 Our summer party was a blast with great food, laughter, and unforgettable memories. As we gear up for an exciting journey, we're expanding our team and seeking passionate individuals eager to make an impact. If you thrive in a dynamic environment where creativity and collaboration drive success, we want to hear from you! Check out our current openings here: https://lnkd.in/ePtseyxQ Cheers to a fantastic season ahead! ✨ #Parloa #SummerParty #Joinus #Wearehiring
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🚀 Exciting news! Parloa has been selected for this year’s Enterprise AI55 list by IVP! 🌟 Being featured among the best-in-class AI products sourced by operators for operators reflects our innovation and impact in the GenAI space. We're ready to keep pushing boundaries and advancing our capabilities. 💪 Onward and upward! 👉 Take a look at the full list here: https://lnkd.in/g9Zcyxck #Parloa #AI #GenAI #Innovation #EnterpriseAI55 #IVP
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Ready for a day in Berlin filled with innovation, knowledge, and inspiration? 🌟 Join us as we bring together Europe's biggest visionaries in AI technology at our conference to explore the future of customer experience. 📅 Sept. 12, 2024 📍 Berlin, Vollgutlager ✨ Explore cutting-edge AI demos, gain insights from top industry leaders, and connect with pioneers shaping the future. Don't miss out – secure your spot today: https://lnkd.in/eDKQW4QQ P.S. Hurry! The early bird discount is only valid until July 15. #WAVE2024 #AI #Innovation #Berlin
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