This is a GREAT product. Just buy it. FIVE STARS!
A great compliment to home security. Can make you look like your home when you’re not through automated “vacation mode” light controls. And much more.
Originally I gave it a one star review bc the plug kept dropping off wifi connection. Basically making the plug not an ideal choice for home security.
However, there was an OTA firmware update two weeks ago. Since then, none of my plugs have dropped off wifi. Very stable now.
Plugs work great now. AMAZING product.
Thanks Wyze!
p.s. below was my original one star review for context
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I am a loyal Wyze customer. I have many of their products in my house from cameras, outdoor floodlights, plugs, etc. In total, about 17 wyze products in my home. Many of my Wyze products are GREAT.
So it pains me to have to write a negative review on their smart plug.
These smart plugs have a huge flaw - they randomly disconnect from their wifi connection. And their is no way to reestablish the wifi connection unless you are physically next to the plug and have to do a hard physical restart. The plug is incapable of reestablishing wifi connection automatically. And you can not prompt it to do so remotely via the app on your smartphone.
Since most people will use this plug to control lights when they are away for security reasons (vacation, coming home late from work, etc), this random wifi drop problem makes it a terrible choice as part of a home security setup.
Went on two vacations recently. Both over a week long. A few days into each vacation, my app started showing a few of my plugs as “off line”. Basically you can’t control them remotely and they are no long working. Basically your home security with lights going on and off at night is gone.
I’ve spoke to customer service many times on this issue. I’ve done it all - hard resents, turning off 5ghz on router so plug can connect to 2.4ghz, erase/reinstall app, etc. Nothing works.
When you google this issue, there’s a lot of people out there experiencing the same thing with this plug.
Wyze has openly stated they are aware of the issue and have sent firmware updates to fix it. Firmware update have been sent, but the issue is not fixed.
This is the first negative Amazon review I have ever written. I hope Wyze reads this and understands that loyal customers of Wyze are super frustrated over this issue.
PLEASE FIX THIS.
It’s my hope that you can fix this asap. And then I can turn this one star review into a five star!
Thank you
| Operation Mode | ON-OFF-ON |
|---|---|
| Current Rating | 15 Amps |
| Operating Voltage | 110 Volts (AC) |
| Contact Type | Normally Closed |
| Connector Type | Plug In |
| Brand | WYZE |
| Item dimensions L x W x H | 2.75 x 1.25 x 1.5 inches |
| Actuator Type | Plunger |
| Contact Material | Brass |
| International Protection Rating | IP60 |
| Number of Positions | 1 |
| Upper Temperature Rating | 104 Degrees Fahrenheit |
| Controller Type | IFTTT, Google Assistant, vera, Amazon Alexa |
| Control Method | Voice |
| Connectivity Protocol | Wi-Fi |
| Color | White |
| Wattage | 1650 watts |
| Unit Count | 2.0 Count |
| Number of Items | 2 |
| Global Trade Identification Number | 00859696007271 |
| Manufacturer | WYZE |
| UPC | 859696007271 |
| Part Number | 2 |
| Item Weight | 2.47 ounces |
| Product Dimensions | 2.75 x 1.25 x 1.5 inches |
| Country of Origin | China |
| Item model number | WLPP1 |
| Size | Two-Pack |
| Style | Indoor Smart Plug 2-Pack |
| Item Package Quantity | 1 |
| Number Of Pieces | 2 |
| Included Components | two plugs |
| Batteries Included? | No |
| Batteries Required? | No |
| Warranty Description | One year |
