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Articles by Linda "Brasse"
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Why I Joined the Mods: Enhancing Customer Experience Through Moderation and Community Management
Why I Joined the Mods: Enhancing Customer Experience Through Moderation and Community Management
By Linda "Brasse" Carlson 🔜 GamesCom
Contributions
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Here's how you can maintain positivity and motivation post-layoff.
This is a terrible question. Being laid off is a devastating gut-punch; we go through a flood of horrid grief, self-doubt and fear - especially if we have no savings. Very few people have the luxury of savings. Take that negative adrenalin rush and force it into a creative path. Update your resume with the power of rage. Force your fear to drive outreach to all your industry contacts on LinkedIn. Bend your grief to create automated job searches on LI and other sites. Let your self-pity DM people and let them help rebuild your self-image to move forward. You'll be exhausted, but you'll have accomplished something - the first steps toward a new role. Fear is not the mind-killer, wallowing in depression and anxiety is. YOU are worth it.
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How can you create a positive work environment as a team manager in the gaming industry?
Listen. Truly listen. Be prepared to hear things we do not like. It can and should be a humble experience, because with every exchange, salient or ludicrous as they may seem, we LEARN. The knowledge we build is malleable and can be built into a solid framework upon which teams grow together, even under challenging circumstances. I have not always been successful in this, but I have learned from colleagues, employees and the most effective managers that everything is a balance between goals, drive and skills. I owe everything I am today to honest communications from my teams, and I try to pay them back in kind.
Experience & Education
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Arise Gaming
View Linda "Brasse"’s full experience
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Volunteer Experience
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Senior Guide
SOE Volunteer Guide Program
- 2 years
Languages
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English
Full professional proficiency
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