We’re thrilled to welcome Haben Girma, White House Champion of Change and WHO Commissioner of Social Connection, as our opening keynote speaker at iConnect! Haben’s experiences demonstrate how breaking down barriers can lead to remarkable achievements and improve lives for others. Her insights will inspire you to push boundaries and innovate. Register now: https://bit.ly/3Rp3zAm. #iConnect2024
About us
KUBRA provides customer experience management solutions to some of North America's largest utility, government, and insurance entities. Our extensive portfolio includes billing and payments, mapping, mobile apps, proactive communications, and artificial intelligence solutions for customers. With more than two billion customer interactions annually, KUBRA services reach over 40% of households in the U.S. and Canada. KUBRA is an operating subsidiary of the Hearst Corporation.
- Website
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http://www.kubra.com
External link for KUBRA
- Industry
- Software Development
- Company size
- 501-1,000 employees
- Headquarters
- Tempe, AZ
- Type
- Privately Held
- Founded
- 1992
- Specialties
- Customer Experience Management, Alerts and Preference Management, Billing and Payments, Mobile, and Utility Maps
Locations
Employees at KUBRA
Updates
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Boost your expertise in using KUBRA EZ-PAY® 6, KUBRA iMail™, Storm Center™, Notifi®, and other solutions! Join us at #iConnect for a comprehensive, hands-on training led by our experts. Share insights, seek answers to your questions, and exchange tips with like-minded professionals. Let's learn, grow, and connect together: https://bit.ly/3y1nRcM.
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✨Exciting news for #iConnect2024.✨ We're honored to have Haben Girma, the first Deafblind graduate of Harvard Law School, as our opening keynote speaker! As a leading human rights lawyer, Haben has been recognized as a White House Champion of Change and a Commissioner of Social Connection for the WHO. Her advocacy for disability as a catalyst for innovation and her global efforts in teaching inclusion reflect our theme of breakthroughs. Be part of this transformative event: https://bit.ly/4elyNCg
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KUBRA is proud to announce that we have been named on the 2024 Best Workplaces in Technology! This recognition reflects our relentless pursuit of excellence and our employees' passion for innovation. Thank you to all our dedicated team members for making this possible #GPTW #GreatPlacetoWorkCA #BestWorkPlacesInTechnology
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Stay informed and keep your customers in the loop with KUBRA's Storm Center™, our interactive outage map platform! Tailored for utilities, it ensures updated and accurate info flow even when the power's out. Discover more in our video: https://bit.ly/3zGJjnJ. #StormCenter
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Amid the onslaught of digital media, personalized mail helps cut through the noise. Discover how a leading utility company's innovative mail strategy boosted customer engagement and saved over $41K in six months. Key takeaways: 📬 Personalized Engagement: Transitioning from inserts to onserts for better customer interactions. 💰 Cost Efficiency: Reduced third-party printing and inventory costs. 📃 Unified Experience: Consistent messaging for both paper and paperless customers. ⏱️ Swift Messaging: Digital platform for quick, compliant communication. 🖨️ High-Quality Onserts: Improved print quality and customer satisfaction. Read the full case study today for helpful tips on how to transform your physical mail strategy: https://bit.ly/3WdxsoK #Casestudy #CustomerExperience
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Clarity Seekers, are you ready for a journey to simplified payments? Like 78% of consumers, your customers will opt for ease with the new KUBRA EZ-PAY®! Discover how we’ve redesigned the path to successful payments for a more cohesive and straightforward experience. With the latest KUBRA EZ-PAY, the adventure to easier payments begins now. Embrace simpler payments today: https://bit.ly/4cgup5z.
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Unlock the secrets to effective utility payment management with our insightful #webinar recording! 💡Preventative Measures: Strategies to minimize the occurrence of late payments. 💲Proactive Bill Recovery: Techniques for collecting overdue payments while maintaining customer goodwill. ✉️Personalized Communication: Tailor messages to encourage on-time payments. 📊Data Analytics: Use insights to identify factors influencing payment timing and improve collections. Watch now: https://bit.ly/3LlFZBb.
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Summer is here, and our offices are celebrating with a bang! In Mississauga, Arizona, and New Jersey, we've kick-started the season with food trucks, field games, and BBQs. Meanwhile, our Texas office partnered with the Ronald McDonald House to prepare lunch for families at The Children's Hospital in Dallas, spreading warmth and joy. Here’s to a summer of great times and meaningful contributions! #SummerCelebration #TeamBonding