Willdesk: Live Chat&AI Chatbot
- Pricing
-
Free plan available. Free trial available.
- Highlights
- Popular with businesses in United States
- Works with the latest themes
- Rating
- 4.9 (752)
- Developer
- Channelwill
Featured images gallery
Turn customer service into a profit center with Willdesk all-in-one support & marketing platform.
Willdesk, from ChannelWill, with order tracking, FAQ page, help center, help desk, email, live chat, chatbot, messenger, Instagram, WhatsApp, social media, ticketing system, multiple stores, parcel panel, TrackingMore API, front, freshdesk integrated into one platform, no need to install other tracking apps. Willdesk works with Shopify Flow to help you turn your customer service into a profit center, and streamline your Shopify store operations. Also, revert customers through the mobile app.
- Branded Self-service widget, integrate with Order Tracking, FAQs, Contact form.
- Increase sales with live chat, boost efficiency with a preset Help center.
- Manage the inbox tickets from multiple social media, Email in one platform.
- Get complete customer index, Integrate with Klaviyo, Mailchimp, Privy, SMSBump
- Multi-store integration with support for customization of Fonts, FAQs, and Style
- Highlights
- Popular with businesses in United States
- Works with the latest themes
Real-time messaging
Automated responses
Customization
Channels
Workflow automation
Launched
February 22, 2021
Languages
English, Chinese (Simplified), Chinese (Traditional), French, German, Portuguese (Portugal), Portuguese (Brazil), Italian, Spanish, Japanese, Polish, Danish, Norwegian (Bokmål), Dutch, Turkish, Slovak, Somali, Slovenian, and Turkmen
Works with
Shopify Flow, Checkout, Parcel Panel, Loloyal loyalty, Klaviyo,Mailchimp,One, TrackingMore, EcomSend Pop Ups, Gmail, Zoho,Outlook, Godady, Dropshipman,SEO Ant, Messsenger，Microsoft 365Pricing
Free
Free to install
For a customized plan, please contact us!
- Unlimited agent
- 1 store
- 20 conversations
- Order track 20 orders
- Live Chat
- Email Integration
- Unlimited FAQ
- Messenger
Starter
$16.90 / month
or $152.25/year and save 25%
$12 per each additional 100 conversations
- [Early Bird Offer $8.45]
- Unlimited agent seats
- 100 conversations
- Order track 100 orders
- Live Chat & Email
- Help Center
- Social media
7-day free trial
Basic
$29.90 / month
or $258.48/year and save 28%
$12 per each additional 100 conversations
- [Early Bird Offer $14.95]
- Unlimited agent seats
- 300 conversations
- Order track 300 orders
- Live Chat & Email
- Help Center
- Social media
7-day free trial
Pro
$89.90 / month
or $733.72/year and save 32%
$10 per each additional 100 conversations
- [Early Bird Offer $44.95]
- Unlimited agent seats
- 1000 conversations
- Order track 1000 orders
- Live Chat & Email
- Help Center
- Social media
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (752)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate the app for its easy setup and user-friendly interface, enhancing customer service with features like live chat for real-time interactions and FAQ integration for common inquiries. The customization options allow for a personalized experience, and the customer support team, including members like Sophie and Nona, is frequently praised for their prompt and friendly assistance. The app offers a free plan suitable for small businesses, multilingual support, seamless Shopify integration, and mobile functionality, making it a comprehensive solution for improving customer service capabilities.
Packed full of features at a great price. Support is also super quick if you have any questions. We've tried all of the customer service apps and this is by far the best one!
Thank you so much for your fantastic review! We're thrilled to hear that you find our app packed with features at a great price and that our support team has been super quick in addressing your questions. It's wonderful to know that, after trying various customer service apps, you consider ours the best. Your satisfaction is our top priority, and we're committed to providing you with the best experience possible.
If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help!
Best regards,
Kim|Willdesk Support Team
The best service and best app for CRM, we are very happy with their service.
We are very delighted by your lovely comments! Thank you for taking the time to leave a review. We really appreciate the feedback, making the best user experience is our primary goal. We are glad that you are happy with the service, we promise to try our best to stay consistent in this.
Feel free to contact us anytime, we are available 24/7 to provide assistance. Thank you again!
Emma
Willdesk Customer Support of Channelwill
The experience is not bad. The online inquiry service is very good. There is also fqa page building, which is the most needed. Many software do not support it. So choose. More of the service is good
Thank you for taking the time to leave a review! We really appreciate the feedback, making the best user experience is our primary goal. We aim to continue to improve the services we are providing. We are glad that you are happy with the support you received.
Feel free to contact us anytime, we are available 24/7 to provide assistance. Thank you again!
Emma
Willdesk Customer Support of Channelwill
Support
Channelwill can answer any questions you have about Willdesk: Live Chat&AI Chatbot.
Developer
SHOP 185 G/F HANG WAI IND CTR NO 6 KIN TAI ST TUEN MUN NT, HONG KONG, HK, 999007, HK
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