Referral Candy & Affiliate

Pricing: From $59/month. Free trial available.
Rating: 4.9 (2,148)
Developer: ReferralCandy

The premier referral marketing partner for growing brands

ReferralCandy helps Shopify (and Plus) stores attract customers, increase sales and grow using the power of referral, affiliate marketing and rewards. Referral programs and affiliate programs allow you to retain customers and reward them when they refer their friends. Customers get a referral link they can share with friends to promote the brand. Referral and affiliate programs work for all industries: fashion, nutrition, electronics, home, pet and more.

Set up a referral or affiliate program and get the first sales within 30 minutes
Enable post-purchase popups, emails and pages to enroll customers in the program
Automate customer rewards: Cash and coupons for one-off and subscription sales
Customize your referral program with your logo, images and brand colors
Integrate with Klaviyo, ReCharge, Skio, Awtomic, Bold, Loop, Appstle, Stay, Seal

Highlights: Popular with businesses in United States; Use directly in Shopify admin; Works with the latest themes

Commission options

Automated rules, Custom commission, Tracking

Referral management

Achievement tracking, Affiliate links, Analytics, Bulk link generation, Discounts, Email tracking, Fraud protection, Post-purchase pop-ups

Affiliate experience

Branded portal, Custom links and discounts, Custom registration

Payments

PayPal

Program types

Affiliate programs, Cash back programs, Custom programs, Referrals, Reward programs

Rewards you can offer

Cash back, Commission, Coupons, Custom rewards, Discounts, Free products, Gifts

Launched

September 28, 2010

Languages

English

Pricing

Premium plan

$59 / month

or $564/year and save 20%

+ 3.5% commission on successful referral sales.

Unlimited customers
Unlimited emails
Unlimited rewards
Unlimited campaigns
Unlimited fraud protection
Live chat support

14-day free trial

Plus

$299 / month

or $2,868/year and save 20%

+ 1.5% commission on successful referral sales.

Everything in Premium and ...
Premium support & SLAs
Dedicated account manager
Quarterly campaign review

14-day free trial

Enterprise

$24,000 / year

Additional fees might apply in addition to the yearly charge for custom requirements

Everything in Plus and..
Unlimited campaigns
Custom integrations
Custom analytics and review with consultant

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (2,148)

Overall rating

4.9

Counts per rating level

89% of ratings are 5 stars
1.9K
9% of ratings are 4 stars
190
1% of ratings are 3 stars
18
0% of ratings are 2 stars
9
1% of ratings are 1 stars
15

All reviews

What merchants think

This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.

Feedback submitted

Merchants appreciate the app for its easy setup and low maintenance, noting its seamless integration with apps like Klaviyo to boost marketing through effective referral programs. It supports multiple languages, allows customization of rewards, emails, and pages, and features a post-purchase widget that enhances customer engagement. Merchants highlight the app's efficient operation with minimal oversight and consistently praise the responsive and effective customer support, specifically mentioning staff members Katherine, Innah, and JC for their exceptional service.

Edited July 30, 2024

Worst support, the app does not work and it's quite complex for users to even use. Never ever use this app. I would recommend other options like smile.io . You cant even imagine the horrible support candy has.

Wise Men Healing

United States

3 months using the app

ReferralCandy replied July 3, 2024

Hi Lydia, this is Dwight, I lead the support team at ReferralCandy.

I’m sorry to hear you’ve had a frustrating experience with our app and support. That’s definitely not what we aim for. We’d love to make it right.
Your concern about the discount code has been investigated and I sent you an email that clarifies everything.

I am committed to getting this sorted for you so I hope to hear from you soon.

August 1, 2024

Support Experience Rating with Irene: 10/10

I am extremely satisfied with my support experience. The response time was extremely quick and my problem was resolved efficiently and competently. The staff were friendly, professional and committed. Communication was clear and understandable, and I felt well looked after throughout. My concern was resolved completely and sustainably, leaving no unanswered questions. I would recommend this support at any time.

FetchNature

Germany

21 days using the app

April 25, 2024

Katherine was great and really went above and beyond to look into the issue we were having. I thought there was one issue but she spend time looking at it and realised there was actually something else going on. Really great customer service

Chāmpo

United Kingdom

About 2 months using the app

ReferralCandy replied May 10, 2024

Thank you so much for this review. :)
- Katherine