Support apps

Give the kind of service that wins customers for life.

Popular with merchants across Shopify

Recommended support apps

4.8 out of 5 stars 5258 total reviews Free
Connect with shoppers and drive sales with chat
4.6 out of 5 stars 1885 total reviews Free plan available
Customer service with Live Chat, Chat bot, Helpdesk, Messenger
4.9 out of 5 stars 1662 total reviews Free plan available
Your all-in-one form app for custom forms, registration forms
Built for Shopify
4.9 out of 5 stars 1452 total reviews Free plan available
Create stylish forms with ease and in a matter of seconds.
4.9 out of 5 stars 738 total reviews Free plan available
WhatsApp Platform Including Automation, Abandoned Carts & Chat
4.3 out of 5 stars 699 total reviews Free trial available
Support made simple and scalable.
4.3 out of 5 stars 4189 total reviews Free to install
Switch between WhatsApp Chat, Live Chat or Facebook messenger
4.7 out of 5 stars 1331 total reviews Free plan available
All-in-one helpdesk & help center FAQs app powered w/ GPT-4...
3.0 out of 5 stars 156 total reviews Free trial available
Omnichannel customer service and engagement platform
4.8 out of 5 stars 144 total reviews Free plan available
Integrate WhatsApp chat button into your store & product pages
4.7 out of 5 stars 808 total reviews Free plan available
Support directly, build trust, and increase customer loyalty.
4.9 out of 5 stars 424 total reviews Free plan available
Create beautiful FAQ page, support page or product FAQs
Built into Shopify

Support at every step

The kind of customer attention that makes all the difference is woven into every part of what Shopify has to offer.

  • Make yourself available. Add your contact info to every page on your store so customers always have a way to get in touch.
  • Many happy returns. Make your return experience so fast and friendly, customers return to buy again.

Chat

Give more customers the confidence to buy with live support.

Be there for them
4.8 out of 5 stars 5258 total reviews Free
5.0 out of 5 stars 1787 total reviews Free
4.9 out of 5 stars 267 total reviews Free plan available
4.9 out of 5 stars 738 total reviews Free plan available
5.0 out of 5 stars 355 total reviews Free plan available
4.7 out of 5 stars 589 total reviews Free
4.7 out of 5 stars 808 total reviews Free plan available
4.6 out of 5 stars 1885 total reviews Free plan available
4.9 out of 5 stars 500 total reviews Free plan available
Be there for them
Featured app

Exchange It

Return, restock, and repeat—totally seamlessly and with minimal loss of sales.

FAQ

Save time by sharing answers up front.

Answer before they ask
5.0 out of 5 stars 1787 total reviews Free
4.8 out of 5 stars 212 total reviews Free
5.0 out of 5 stars 66 total reviews Free
5.0 out of 5 stars 120 total reviews Free plan available
4.9 out of 5 stars 424 total reviews Free plan available
4.8 out of 5 stars 96 total reviews Free
4.6 out of 5 stars 63 total reviews Free plan available
4.8 out of 5 stars 45 total reviews Free plan available
4.7 out of 5 stars 235 total reviews Free plan available
Answer before they ask
Tech stack

How Princess Polly does it

Fashion brand Princess Polly uses Loop Returns & Exchanges to attract and engage new customers.

Surveys

Want to know what customers want? Just ask them.

Do your research
4.9 out of 5 stars 1662 total reviews Free plan available
4.9 out of 5 stars 655 total reviews Free plan available
4.9 out of 5 stars 1452 total reviews Free plan available
5.0 out of 5 stars 202 total reviews Free
4.9 out of 5 stars 55 total reviews Free
4.7 out of 5 stars 234 total reviews Free trial available
5.0 out of 5 stars 303 total reviews Free plan available
5.0 out of 5 stars 19 total reviews Free plan available
5.0 out of 5 stars 165 total reviews Free trial available
Do your research

Support how-tos

Guide

Help shoppers through live chat support.

Video

Give them a great experience

Blog

Let customers track orders in real time

Want to add an app?

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