YEEDI 4+

I had the old yeedi vacuum pro station. Which, by the way, was great so I was thinking. Hey, it would be awesome to get the new one because it has the mop scrubbing feature. However, I’ve had nothing but problems ever since I switched they need to update the app and fix the Wi-Fi on the Vacuum. I have Wi-Fi and every major room two in the largest room and still are having problems. I would love for you guys to fix the app and the yeedi Vacuum two pro. I will be happy to update this review. If you can get the bugs fixed thank you :-)

We have had the Yeedi robot vacuum since November, 2022. The robot actually vacuums and mops very well but can NOT map our small one story house. We have corresponded with the company dozens of times via email - there is no customer service phone number. We have tried everything they’ve asked us to do but the map function does not work. Finally Yeedi was very kind to offer us a new vacuum. They asked for our mailing address but we never received the vacuum. We subsequently reached out to them and, once again, the assured us that they were mailing us a new vacuum. Weeks later Yeedi wrote to us stating that we had already returned our vacuum and they would not be sending us a new vacuum. For weeks I have been providing Yeedi with screenshots of maps and vacuum photos of our vacuum that they now claim that we don’t have. Unless you want to spend months of frustration, do NOT deal with this company.

I have the Yeedi vacuum and mop station. Worked great other than my map in the app would disappear every once in a while and I would have to run the vacuum to map the house again. But other than that, I had no complaints. Then the app updated…it kept telling me that my vacuum was disconnected. So, I deleted the vacuum to re-pair the vacuum to the app. All I get is errors. I’ve been emailing back and forth with the company and I was told that my vacuum is broken and they refuse to replace. I wanted more specific answers than “broken” but received none. The only solution they gave me was to buy a refurbished once since they know the robots are expensive. I was not happy. I know that the vacuum itself is fine, it’s an issue with the app. But the company won’t listen.