Skull-iQ 4+

Decent app, lacks full customization…

I hope a person on the skull candy team finds this- I bought the Crushers ANC 2 not long ago, and this app is required to tweak things, I’ve set things up to my liking, but it feels like features are missing. For example the buttons make an obnoxious noise that I’m unable to turn off. and with the new scroll wheel thing, I absolutely hate that I’m unable to turn off or change the single press input. I can’t tell you how often I’ve gone to increase or decrease the bass just to accidentally press the button and change what I wanted. It’s annoying. I really hope someone on the scull candy team sees this, because I guarantee giving people full customization would be amazing. If you’re gonna market full customization, please give it.

Battery drain app

Bought a pair of Active Push headphones. They are pretty good, I would say just as good as normal Air Pods. However this isn't about the headphones but the app. The first couple of days I had the headphones I had the app installed. Battery life on the headphones was horrible. Could not last a full day, maybe half at best. I had thought about returning them but then uninstalled the app. Now I get a full day from one headphone with a few calls, music and light social media use. So the issue came from the app and not the headphones. Not sure if it's due to constant bluetooth connection or what. Also the headphones can become hot while using the app. So there is some issue going on with high usage when using the app. Hope it gets fixed.

Developer Response ,

Thanks for supporting Skullcandy! Do you use our Voice Control feature? We're thinking having that always on might be impacting the battery. You could try turning Voice Control off when you're not using it and see if that helps the battery. Please email appdev@skullcandy.com if this helps, and if not we can help troubleshoot further.

Horrible headphone experience after swapping apps

I was told I needed this new app for my headphones to continue working. They had all of a sudden stopped, even after being fully charged, and were having connection issues for about a week or so before I looked into the issue. Ever since swapping to this new app, my headphones never disconnect from my phone, forcing me to go into my settings and forgets the device every time I use them and need to put them away. Then, when I want to use them, I have to pair them all over again. This has been extremely frustrating and it’s making me consider getting new headphones all together. It’s become needlessly complicated. I used to be able to pop them out, they would connect, I would listen with them, put them away, and they would disconnect, and I could go right back to using audio from my phone within five seconds.

Developer Response ,

Thanks for supporting Skullcandy! When connecting your product to your phone, make sure your product is in pairing mode. For more info, please reference your product user guide: https://www.skullcandy.com/producthelp. If you are still encountering issues, email us at appdev@skullcandy.com and we can assist.