If you are not satisfied that the App Review Board’s decision made on or after March 7, 2024 correctly applied Apple’s terms relating to your access (i) to the European Union (EU) storefronts of the App Store or (ii) through the Notarization process used for iOS apps distributed to EU users outside of the App Store, and you are a developer established in, and which offers or intends to offer applications to customers located in, the EU, you may request to initiate mediation.
Apple is willing to engage the following independent organisation and their panel of mediators to attempt to assist the parties to reach an agreement out of court:
Centre for Effective Dispute Resolution
3 Cavendish Row, Dublin 1, Dublin, D01A2T5, IRELAND
The mediation will be confidential and without prejudice to Apple’s or your legal rights, and Apple will bear the cost of the mediation (although you will have to bear any legal costs that you choose to incur). Participation in mediation does not preclude your right to seek redress in court.
More information, including how to request to initiate mediation and the applicable conditions, can be found here.