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Kamala Harris Can Be the Pro-Innovation President Silicon Valley Needs

[Reid Hoffman in the New York Times]

"As Vice President Harris defines her vision for how best to lead the United States in this moment in time, she has an opportunity to take the torch passed to her by President Biden in an explicitly pro-innovation direction. Instead of governing by tweet, Mr. Biden passed bipartisan legislation like the Inflation Reduction Act and the Infrastructure Investment and Jobs Act that authorized hundreds of billions of dollars for new manufacturing construction and investment."

LinkedIn co-founder Reid Hoffman explains why Silicon Valley should get behind Harris, counter to the example set by Musk, Andreessen, and a few others. Hoffman is a co-signatory of VCs for Kamala, which makes clear that most Silicon Valley funders are in favor of the Democratic candidate and current Vice President.

Hoffman make the case clearly:

"Under the Biden-Harris administration, U.S. stock market indexes hit all-time highs, with the S&P 500 increasing by 48 percent. Unemployment dropped below 4 percent. The number of U.S. manufacturing jobs hit its highest level since 2008. While Mr. Trump’s great ambition was to build a big beautiful border wall, Mr. Biden actually secured the necessary funding to build large-scale factories for manufacturing semiconductors, electric vehicles, batteries, solar cells and more. And we’re now constructing them at stunning rates."

I'm more pro-regulation than Hoffman is. Harris should maintain a strong antitrust stance, too, I believe, as well as providing new protections against the worst excesses of AI and other technologies that might harm vulnerable groups. But it's certainly true that her administration will be better for innovation than her opponent, even if the latter might be better for lining the pockets of a few select billionaires.

This is also true:

"In a speech Ms. Harris gave on the future of A.I. in 2023, she noted that we must “reject the false choice that suggests we can either protect the public or advance innovation.”"

It is a false choice. Regulation, principles, and a duty of care to the public are not anti-innovation: in fact, they promote it. And that's the direction we should all be heading in.

August 4, 2024 · Links · Share this post

Rebasing to reality

8 min read

Somehow, I need to deal with my sadness.

Do we all?

It’s like it sits just under the surface, ready to spring up. Is every adult like this? I think it must be more common than anyone talks about. It’s not even that the world is getting harder, between climate change and nationalism and war; it’s the narrowing vice of what it takes to just be alive. There’s no time, there’s no money, we’re all expected to be a part of a template that someone else has established for their own benefit. It’s maybe easier if you’re rich, because more money roughly translates to more time and more freedom, at least in America, but even the rich get trapped into their own cycles of spending and acquiescence in order to maintain their lifestyles. Even rich kids compare their lives to people who have it better. They’ve got to keep earning, somehow.

I had a conversation with a good friend recently. I told her that I felt like I was living in a branch in the timestream, and I was waiting for the world to snap back to the main timeline.

“Ben,” she patiently told me, “this is the main timeline.”

I mean, fuck.

I’m older than I think I am. That’s a common problem too, I think: finding yourself stuck in that late twenties / early thirties mindset where you’re still exploring and nothing is really set in stone yet. I’m forty-five. My next major milestone birthday is fifty. I’m fifteen years away from being sixty years old. Is it always going to feel like this? When, exactly, will I have my shit together?

I’m still dealing with the loss of my mother and everything that led up to it. It’s been thirteen years since I moved to America to be closer to her, because she needed supplementary oxygen and it wasn’t clear how long she would live for. For so much of that time, I was worried about her. The two fridge-sized oxygen concentrators running in parallel so she would have enough to breathe, the clear tubes snaking around the house as she moved; the day she had her double lung transplant, when the ICU nurses eventually had to kick me out of her room; her first steps, set perfectly to Beyoncé’s Super Bowl half-time show; the joy of being free; the slow sadness of the drugs taking it all away from her. The nightmare trauma of palliative care and my guilt for not having done more. Wishing I’d said more to her in those final hours. Wishing I’d talked more with her overall. Feeling, despite everything I know, that I must have disappointed her, she must be mad at me, because she’s never shown up in a dream for me since.

My life hasn’t been real. It’s all a hyper-surreal collection of scenes that I’ve been disassociated from to varying degrees. After her loss, I fell into a trough of feeling like nothing at all mattered, like I was disconnected from the cause and effect of reality. It was all a dream.

It was not a dream. This is the main timeline.

One of the things about being a third culture kid — or maybe this isn’t about being a third culture kid at all, maybe it’s just about me, or maybe everyone feels this — is that however you may superficially appear to be a part of an archetype, you’re not a part of it. For all those years with a British accent, going to an English school, I was missing the cultural touchpoints and feeling of belonging. Some people are anchored in place, nationhood, nationality, their hometowns. The only feeling of belonging that really made sense to me was family: the only people who had that same background, that mix of cultural touchpoints and recognition. Losing family is about the profound hole that’s left when someone you love is suddenly gone, a real hurt, but it’s also about losing a tether: losing belonging itself.

I have always felt like I don’t really matter to anyone, except to my family. I could disappear tomorrow and, shrug. When I was younger, I convinced myself that there was some kind of magic incantation that other people knew and I didn’t; if I could just learn the password, I’d be a part of what everyone else was a part of. Until then, I wasn’t good enough. I needed to prove myself.

When I didn’t date in high school, it was because I wasn’t good enough. (All those beautiful people who did — I admired them so much. To my teenage eyes, to hook up with someone meant that they acceptedyou. What an unattainable thing for someone who didn’t feel like he belonged.) (And: Christ, why was my body so big. I hated my physicality. I wanted so badly for someone to tell me I was okay. This is still true.) Every job I didn’t get, I wasn’t good enough. When my startups didn’t hit the highs I was hoping for, I wasn’t good enough. Every mistake, I wasn’t good enough. I didn’t measure up.

I don’t measure up. I’m not good enough. Even in my chosen profession, I’ve never been in the cool developer circle, I’ve never quite made it into the in crowd. I am still scared of my body, of catching myself in the mirror. I’m still looking for the password.

This backchannel in my head is exhausting. It’s another reason to think: eh, I don’t matter, nothing I do is really that important.

The thing about being convinced that you’re in some kind of dream-world fork of reality is that you don’t face these things. The temptation is to slide and slide — nothing really matters, remember? — and pretend that one day you’ll go back to how it was before any of it started. But you have to; there is no going back; if this is a fork, it’s been worked on so long that there’s no way you could possibly rebase to the main branch. This is life.

Which brings me to: I have a son.

He’s beautiful and smart; his smile cuts through everything else. He sings the alphabet song in the back seat of the car and randomly walks up to me and says “hug” before wrapping me in an embrace. I wish my mother could have met him, is the toxic thought, but he is infused with everything that was good about her. To him, I want to be the belonging she represented to me. The belonging that my dad still represents for me. (Largely unacknowledged: I am terrified of losing him, too.)

That means I have to deal with this sadness, this untethered unreality. This has to be the main branch, because no other branch has him in it. What I do matters to him, a lot, and it will for the rest of his life.

Therapy? Yes, of course. Parts Work and reflection and perspective. I have a trauma therapist and Erin and I have a couples therapist and these things work.

But they don’t cut to the sadness. The sadness is there, always. And I have to deal with it, don’t I, because eventually it will infuse itself into my son. I don’t want him to carry it. I want him to be free of its tendrils. I want him to not feel how I feel.

I’ve been focused on the loss of belonging, and the idea of returning to a less complicated timeline. I think, though, the way to deal with the sadness is simpler, although also harder.

Ultimately, finally, I’ve got to make peace with myself.

That’s the job.

I’ll be honest: I don’t have the first clue how to do it.

And I don’t know how universal this is. Is this something that’s unique to me? Something that a lot of people quietly deal with? Is this sadness sitting just underneath everybody’s skin, or is it just an infection under mine? If it is lurking everywhere, shallowly digging its way into everyone, what can we do about it? How can we tell each other that we belong, that we’re okay, that it’s alright?

And if it’s not: please, finally, what’s the password? Not for my sake. For his.

August 4, 2024 · Asides · Share this post

A course correction

1 min read

Over time — and really, over the last few years — this personal space really has evolved to become more about tech and society and less about me. I’m going to add more “me” back. This is my space.

August 4, 2024 · Asides · Share this post

Children of freed sleeper agents learned they were Russians on the flight, Kremlin says

[Dmitry Antonov and Andrew Osborn at Reuters]

"A family of Russian sleeper agents flown to Moscow in the biggest East-West prisoner swap since the Cold War were so deep under cover that their children found out they were Russians only after the flight took off, the Kremlin said on Friday."

What a bonkers story. It's crazy to me that these kinds of sleeper agents are still real - or that they ever were at all. Imagine what it takes to fit in with a culture completely, from language to mannerisms to cultural understanding.

Also, many of these voices appear to adhere to their pulp fiction archetypes:

"Andrei Lugovoi, a former spy wanted by Britain for murdering dissident Alexander Litvinenko with atomic poison and now serving as head of an ultranationalist party's faction in the Russian Duma, said on Telegram: "Our people are at home with their families. And for each of them it is no pity to hand over a bunch of foreign agent scum.""

I wonder how many sleeper agents are still out there, acting on behalf of Russia and every other nation.

August 4, 2024 · Links · Share this post

Call for startups

I don’t invest any more, but here are some areas I’d be interested to see startups explore:

The hallway track for remote and hybrid teams. One reason many companies are enacting return to office policies is to re-establish cross-pollination across teams. Yes, a strong, intentional remote culture would render that moot, but not every company has that. So what does it look like to build scaffolding that goes beyond the water cooler and intentionally surfaces ideas and reactions across teams, including across timezones? Slack is a set of chatrooms at heart — what if you optimize for asynchronous reflection and building on ideas, not just real-time discussion?

Composable, local AI made easy. There are lots of use cases for AI in the enterprise, but for many high-value use cases sharing data with centralized services owned by OpenAI, Microsoft, or Google isn’t tenable. Sensitive data needs to be treated carefully, and protective contract terms often aren’t enough (consider what happens when a provider is subpoenaed, for example). Let’s make building AI tools that don’t share data beyond your local computer incredibly easy, even for people who can’t code.

Pro tools for the fediverse. The fediverse is going to continue to grow, in part because of the maturity of its underlying technology, and in part because countries across the world are tightening anti-monopoly rules, creating strong business reasons to adopt open standards and interoperability. Many fediverse platforms and services don’t meet the needs of larger organizations or professional use cases, due to the wrong mix or features or a more technical user experience. How can startups remove friction from taking advantage of the fediverse, and add ecosystem tools that grow in value as more users onboard? (By the way, I still think an API service that helps people build tools on the fediverse has legs.)

Substack (or Ghost) for indie and open source developers. Substack and Ghost have paved the way for a kind of journalist entrepreneur who can launch a subscription and make a living by themselves. What if we could do the same thing for indie developers who wanted to support their work? Imagine built-in subscriptions connected to a social discovery mechanism where developers recommend other developers’ work: a network that makes it far easier for developers to make a living from doing what they love independently. This is particularly important in a world where many developers have left big cities and are resisting return to office mandates: going it alone could be a viable alternative. Kickstarter et al let people support a project; this would allow you to support the creator, with more network effects and built-in software integrations than something like a Patreon.

Metrics in a box. A tool that connects to your analytics, payment processor, newsletter tool, etc, and automatically gives you insights, generates actionable reports on your preferred cadence, and answers questions without you needing to deal with schemas, configure specific views, or make queries yourself. You could refine its outputs by giving it feedback in natural language, and ask questions using the same. Another way of putting this: what if your in-house data analyst was software that you didn’t need to configure?

Redefine the US rail experience. Private rail cars (or — more ambitiously — whole trains?) that operate a bit like a WeWork: luxury accommodations, high-bandwidth satellite wifi, phone call booths, desks, private rooms with comfortable beds. Make it easy to choose to take a long-distance train instead of a flight without sacrificing comfort or connectivity. High-speed rail is great and important, and such a business would expand to get there, but in the meantime this experience would make the longer travel time matter a great deal less, while helping business travelers to lower their carbon footprint. One can imagine this initially working best between destinations like Miami and New York, or San Francisco and LA, but the real goal would be nationwide. (Hey, dream big.)

Magic for the elderly. A lot of people swear by services like Magic’s executive assistant offering: a way for executives and entrepreneurs to get remote help with doing important work. But we all need help as we get older. What does it look like for older people to get their own executive assistants to help them with administration and life’s daily chores?

Open bookkeeping and administration for distributed groups. There’s plenty of bookkeeping and administration software out there. Most of it is understandably privacy-focused, allowing very few people to access your sensitive information. But what happens if you’re part of a group — an extended family managing a house, say, or a loose co-operative — that needs to have a shared view of their finances and administration? There’s very little for them beyond, say, Open Collective, which is for a very specific kind of organizational unit. What does it look like for a group to share and stream their finances and decisions?

—

It’s been six years (gulp) since I last invested in a startup as part of any kind of fund, but I’m still excited by the idea and the ethos of startups. While there are plenty of bad businesses out there (for any definition of “bad”), the idea of a group of people getting together and trying to build a new, useful product as part of a sustainable business engine really appeals to me. There’s definitely a part of me that wishes I still could make financial bets into ventures. (Let’s be clear: I could never have invested in an idea like reinventing rail travel. That wasn’t my area. But wouldn’t it be cool?)

I really like Homebrew’s investment process statement, which is very close to how I’d want to do it too (commit the time and energy to help build an ethical, enduring, high-quality business). And this piece in particular stands out to me:

We invest in mission-driven founders who embrace big – big ideas, big impact, big risk.

The combination of real mission, impact, and risk is important. That’s where the exciting stuff is.

Greylock, the veteran Silicon Valley venture capital firm, recently put out a call for startups that was all AI, all the time. Long-time readers will know that I have a contrarian take on that — and that I worry AI is sucking oxygen away from other, genuinely useful products that could form the basis of great businesses. I also don’t shy away from AI completely: there are real applications for the technology that will linger long after the hype cycle has died down. Still, their post was the inspiration for this one: I think there are more interesting, broader, longer-term trends that are worth paying attention to.

What are you excited by? If you were an investor — or if you are — what would you be keeping your eye out for?

August 3, 2024 · Posts · Share this post

Existential thoughts about Apple’s reliance on Services revenue

[Jason Snell at Six Colors]

"In the most recent financial quarter, Apple generated $24.4 billion in revenue from Services. The Mac, iPad, and wearables categories together generated just $22.3 billion. Only the iPhone is more important to Apple’s top line than Services."

This is an interesting piece about how Apple's services revenue is set to overtake its hardware business.

Over on his blog Pixel Envy, Nick Heer worries:

"It would be disappointing if Apple sees its hardware products increasingly as vehicles for recurring revenue."

I'd go further. The beauty of Apple's product line is that they're comparatively well-made products that push the boundaries of user experience, bringing technology breakthroughs to a creative audience: as Jobs put it, "bicycles for the mind". Customers (including me) accept higher prices because the products are exceptional, but that depends on a product line that is complete.

If the product offering is a higher-priced hardware device and premium monthly services on top of it, the investment starts to have diminishing returns. It's a loss of focus on what made Apple great, and why people keep coming back to it. It's greed, essentially: continuing to push the Apple user base further and further, assuming the breaking point is very far out.

That puts them at risk from being disrupted by someone else. Windows ain't it, but at some point someone is going to come in with a really great set of hardware on an alternative stack. The question won't be whether it beats Apple as-is, but simply whether it's good enough at a lower price point. And then that company will grow their offerings, until before you know it, Apple has serious competition. It's disruption 101, and the further Apple pushes out its expense and friction, the more susceptible it becomes.

August 3, 2024 · Links · Share this post

Fewer digital news outlets launched last year

[Nieman Journalism Lab]

"The number of digital news startup launches has been slowing since 2022 in Europe, Latin America, and North America, according to the new Global Project Oasis report. Global Project Oasis, a research project funded by the Google News Initiative that maps digital-native news startups globally, cited economic challenges, slow growth, and political conflicts as potential reasons for the drop."

This report is in-depth and fascinating. It seems obvious to me that having more news sources with specific focuses is a really good thing, but also that ensuring that they are sustainable is crucial. Many journalistic outlets were created by journalists with business models as almost an afterthought, so as certain kinds of funding dried up they became less viable.

One thing that I really wish was present in this report: platform. What was Substack's influence here? Or Ghost's? Are these WordPress shops? How many of them were aided by Automattic's Newspack, for example? These details could also be revealing.

We need journalism that keeps us more informed, and it's not a secret that many of our incumbent outlets are not doing the job. A healthy news startup ecosystem is one way we can get to a more informed voting population and stronger democracies in our local communities, nationally, and globally.

August 1, 2024 · Links · Share this post

Coinbase appears to have violated campaign finance laws with a $25 million super PAC donation

"With $45.5 million in corporate contributions, American cryptocurrency exchange Coinbase is the largest donor to Fairshake: a newly-minted super PAC focused solely on installing political candidates who will be friendly to the cryptocurrency industry, and ousting those with a history of pushing for stronger regulations and consumer protections when it comes to an industry that has long been a regulatory “Wild West”."
"[Coinbase's] $25 million contribution, however, appears to be in violation of federal campaign finance laws that prohibit contributions from current or prospective federal government contractors. This would be by far the largest known illegal campaign contribution by a federal contractor."

Molly points out that there's a possibility here that Coinbase is using a loophole that had previously been exploited by Chevron. But it's certainly not clear that this is the case.

It's also worth calling out what "candidates who will be friendly to the cryptocurrency industry" means in practice this election cycle. It's far more likely that Trump-aligned candidates will fall into this camp.

July 30, 2024 · Links · Share this post

Trump Media Made Deal Involving GOP Donor James E. Davison

[Justin Elliott, Robert Faturechi and Alex Mierjeski at ProPublica]

The majority of Donald Trump's net worth is wrapped up in Truth Social's parent company Trump Media & Technology Group. If he's elected, its deals and ownership structure will present conflicts of interests - illustrated by this ProPublica investigation into its streaming TV deal:

"The deal announced by Trump Media involves a series of largely unknown small players. Trump Media’s disclosures about the deal describe a nesting doll of companies that leave many questions unanswered about its new business partners."
"The sellers include a pair of Louisiana companies: [major Republican donor James E.] Davison’s JedTec LLC along with another called WorldConnect IPTV Solutions."

JedTec's issues are relatively straightforward. For me, the bigger mystery surrounds WorldConnect IPTV, which seems to be acting as a wrapper around a UK streaming company called Perception Group. In turn, Perception's servers seem to be colocated with Hurricane Electric, a backbone provider based in Fremont.

Perception seems like a bit of a mystery operation in itself: there's very little information on its website that really illuminates if there's any new technology here at all. WorldConnect, meanwhile, seems to have spent many of its early years helping right-wing Christian TV stations reach audiences across the UK's Freeview over-the-air digital TV service and the internet at large.

It's all super-strange. There's definitely more to discover.

July 30, 2024 · Links · Share this post

Perplexity is cutting checks to publishers following plagiarism accusations

[Kylie Robison at The Verge]

"Perplexity’s “Publishers’ Program” has recruited its first batch of partners, including prominent names like Time, Der Spiegel, Fortune, Entrepreneur, The Texas Tribune, and Automattic (with WordPress.com participating but not Tumblr). Under this program, when Perplexity features content from these publishers in response to user queries, the publishers will receive a share of the ad revenue."

Now we're talking. This was inevitable.

It also opens the floodgates: there's a world where any publisher gets a direct revenue share for being a source, if they sign up and license their content. This seems like a solid improvement.

Which brings me to Automattic's involvement. As Matt Mullenweg says in the piece:

"It’s a much better revenue split than Google, which is zero."

Automattic will actually be sharing the revenue with customers of its hosted WordPress product. I'm not sure if that includes WordPress VIP, its premium product for publishers. Whether free hosted WordPress publishers who are used as sources by Perpexity see any kind of revenue share is also a mystery, which might put some foreign publishers in a bad place in particular.

Still, in general, although there will certainly be kinks to work out, this sets a really good precedent. More, please.

July 30, 2024 · Links · Share this post

Mail, Mirror, Express and Independent roll out 'consent or pay' walls

[Bron Maher at PressGazette]

"Mail Online, The Independent and the websites of the Daily Mirror and Daily Express have begun requiring readers to pay for access if they do not consent to third-party cookies."

I believe this would have been illegal were the UK still a part of the EU. Meta is in trouble for a similar sort of scheme. Here, though, in a UK free from EU constraints, there are no such issues.

It's a terrible approach, both in terms of user privacy, and in terms of the newsrooms' own business models: the people most likely to pay to remove ads are also the wealthier people ad buyers want to reach. So not only does this create bad feeling with the reader-base as a whole, but it reduces the value of the ads. It's lose-lose. (Also: who is actually paying for the Daily Express online?)

The irony, as always, is that contextual ads which adjust themselves to the content of articles are more lucrative than targeted ads that rely on reader surveillance. The business model reason to track users is overstated. But here it is again.

July 29, 2024 · Links · Share this post

Gaining Steam: Far-Right Radicalisation on Gaming Platforms

[Shiraz Shaikh on Global Network on Extremism & Technology]

"Video games and their associated platforms are vastly becoming hubs of radicalisation, extremism and recruitment by far-right extremist organisations. The development of bespoke games and modifications, often known as MODs, has given extremist organisations the ability to further spread their digital propaganda."

This is both depressing and inevitable: games are incredibly popular and share social media's ability to let people share with each other at scale. Unlike social media, some of the modes of communication directly have violent modes of expression.

Valve's apparent under-investment in trust and safety, and protections against extremism, are also partially inevitable. How do you police voice communication across disparate games? But there's more to it than that:

"In terms of the material and content available on these gaming platforms, there is evidence of far-right propaganda available in huge amounts. The materials include books, videos, documents, manifestos, memes and more. Even on other platforms apart from Steam, interviews of far-right leaders, such as Andrew Anglin, are available for users."

This seems easier to police, and should be. That this material is available says a lot about Valve's priorities.

July 29, 2024 · Links · Share this post

How Do You Solve a Problem Like Elon?

[Kate Conger at the New York Times]

""Time and again, Ms. Yaccarino has faced similar situations, as Mr. Musk is always one whim away from undoing her work. Ms. Yaccarino’s task of repairing and remaking X’s business over the past year has been complicated by Mr. Musk’s seeming disregard for the advertising industry and his constant unraveling of her efforts."

This reads like damage control - she's possibly leaving, although if that happens it's not clear if she's jumping or she's being pushed.

I have little sympathy: she knew what she was getting into. And she'll do just fine. But the project of supporting Elon Musk's work has been one of supporting right-wing ideologies, antisemitic conspiracy theories, and reactionary politics. Nobody who aligns themselves with this gets a pass.

I thought this detail was interesting:

"The internal documents about X’s revenue show that Ms. Yaccarino hopes to net $8 million in political advertising this quarter. If she succeeds, it would represent a marked increase from the company’s political earnings when it was still Twitter — the company earned less than $3 million from political advertisers during the 2018 U.S. midterm elections, the last cycle before it banned political advertising."

This is likely what Musk's Trump alignment is about: he wants to encourage that side of the aisle to advertise extensively on X. And likely, they'll bite. Nothing is as deeply-felt or as ideological as it appears; this is, however ham-fistedly, about money.

July 27, 2024 · Links · Share this post

Moderate drinking not better for health than abstaining, analysis suggests

[Ian Sample in The Guardian]

"England’s former chief medical officer, Dame Sally Davies, has said there is no safe level of alcohol intake. A major study published in 2018 supported the view. It found that alcohol led to 2.8 million deaths in 2016 and was the leading risk factor for premature death and disability in 15- to 49-year-olds. Among the over 50s, about 27% of global cancer deaths in women and 19% in men were linked to their drinking habits."

This is important: older studies which suggested that there are some health benefits from light drinking are wrong, and the harms of alcohol have been understated. It's bad for you, end of story, and the alcohol industry has used similar techniques and arguments to the tobacco industry in order to cover that fact.

And the outcomes may be really bad:

"Last year, a major study of more than half a million Chinese men linked alcohol to more than 60 diseases, including liver cirrhosis, stroke, several gastrointestinal cancers, gout, cataracts and gastric ulcers."

It's disappointing news for people like me who enjoy a drink from time to time - but it's better to know than not. There's a real trade-off to those glasses of wine.

July 27, 2024 · Links · Share this post

Flipboard Brings Local News to the Fediverse

[Carl Sullivan at Flipboard]

"Flipboard has worked with local papers and websites since its inception. Now, as part of the gradual federation of our platform, we’re bringing some of those publications to the fediverse."

Flipboard turns the fediverse on for a whopping 64 US-based local and regional publications. This is big news - if you'll pardon the pun - and an enormous step forward for bringing journalism onto the fediverse. I love how easy Flipboard has made it.

I also really like this approach:

"To learn more about what fedi folks actually want when it comes to local outlets, we simply asked them. They told us the specific publications they’d like to see, and voted in a poll on the region they were most interested in. (The Midwest, it turns out!)"

Asking people is always the best approach. And as I've learned, the fediverse is full of highly-engaged, well-informed people who are hungry for great journalism.

July 26, 2024 · Links · Share this post

What I want to see from every product team

Here’s what I want to see from every technology-driven product team:

Do you know your user? Not “this is the industry we’re targeting” or “this is for everyone!”, but who, specifically, are you thinking of? What is their life like? Why is this important to them? What is the problem that they have? How do you know that this is their problem?

Have you solved their problem? What is the outcome of using your product for that user? How does it meaningfully make life better for them — not ideologically or conceptually, but actually, in the context of their day-to-day? How do you know that you’re solving their problem? (How have you tested it? Who did you ask?)

Why are you the team to solve it? What makes you think your team has the skills, life experiences, and kinship with your user that will make you successful? How are you making sure you don’t have blind spots? Can you build it?

Is this product sustainable for the user? If you’re successful, what does their life — and the life of their community — look like? Are you removing equity or agency from them? Can they step away? How do you know what the downsides of your product might be for them, and how are you avoiding them?

Is this product sustainable for you? If you’re building something good, how are you making sure you can keep doing it, while ensuring you have the answers to all of the above? Are you excited enough about it to keep going when times get tough? Is there enough money?

In other words, I don’t want to see ideology or conceptual ideas first and foremost. I want to see that a team knows the people they’re solving a problem for, and has taken steps to make sure that they’re actually solving that problem, rather than building something and hoping for the best.

This is particularly true for efforts that are trying to push the web or internet forward in some technological way. These are important efforts, but understanding concretely how a real person will benefit — again, not ideologically, but in their day-to-day lives — is non-optional.

The way to get there is through speaking to people — a lot. You need to identify which assumptions you’re making and validate them. You absolutely can’t get through this by being the smartest person in the room or winging it; you are never absolved from doing the real work of understanding and working with the people you’re trying to help. Speak to your users; speak to experts; do your research; avoid just making stuff up.

It’s not about being smart, or building something that you’re excited about. It’s about being of service to real people, doing it well, and setting yourself up for long-term success.

July 26, 2024 · Posts · Share this post

Elon Musk’s transgender daughter, Vivian Wilson, speaks in first interview

[David Ingram at NBC News]

"Vivian Jenna Wilson, the transgender daughter of Elon Musk, said Thursday in her first interview that he was an absent father who was cruel to her as a child for being queer and feminine."

Her full Threads thread is worth reading. She seems to have her head screwed on correctly and comes across as a far better person than the father she disowned.

On puberty blockers, she says:

“They save lives. Let’s not get that twisted. They definitely allowed me to thrive.”

That's really the kicker with Musk's current nonsense. Lives are at stake, and while his rhetoric might soothe whatever it is inside him that is hurt by his child disowning him for being a bigot, taking it to the national policy stage and endangering vulnerable communities is far from okay.

It's also a wild distraction when the valuations of his companies are at risk. Privately, investors and partners have to be up in arms: this is not what he needs to be concentrating on. In effect, one of the world's richest men is having such a public personality crisis that it's putting the well-being of both a very vulnerable group and his wealthy backers at risk.

July 26, 2024 · Links · Share this post

Runway Ripped Off YouTube Creators

[Samantha Cole at 404 Media]

"A highly-praised AI video generation tool made by multi-billion dollar company Runway was secretly trained by scraping thousands of videos from popular YouTube creators and brands, as well as pirated films."

404 Media has linked to the spreadsheet itself, which seems to be a pretty clear list of YouTube channels and individual videos.

Google is clear that this violates YouTube's rules. The team at Runway also by necessity downloaded the videos first using a third-party tool, which itself is a violation of the rules.

This is just a video version of the kinds of copyright and terms violations we've already seen copious amounts of in static media. But Google might be a stauncher defender of its rules than most - although not necessarily for principled reasons, because it, too, is in the business of training AI models on web data, and likely on YouTube content.

July 25, 2024 · Links · Share this post

The moral bankruptcy of Marc Andreessen and Ben Horowitz

[Elizabeth Lopatto at The Verge]

"Last week, the founders of venture capital firm Andreessen Horowitz declared their allegiance to Donald Trump in their customary fashion: talking about money on a podcast.
“Sorry, Mom,” Ben Horowitz says in an episode of The Ben & Marc Show. “I know you’re going to be mad at me for this. But, like, we have to do it.”"

No, you don't.

As I've discussed before, investors like Andreessen and Horowitz are putting concerns about crypto regulation and taxation of unrealized gains over a host of social issues that include mass deportations, an increase in death sentences, military police in our cities, and potential ends to contraception and no-fault divorce. It's myopic, selfish, and stupid.

It looks even more so in a world where Trump is reportedly already regretting appointing JD Vance as his Vice Presidential candidate and where Musk has reneged on his $45M a month pledge to a Trump PAC. They come out looking awful.

The progressive thing to do would be to starve their firm: founders who care about those issues should pledge not to let a16z into their rounds, and other VCs should refuse to join rounds where a16z is present. This is likely too much activism for Silicon Valley, but it would send the strong signal that's needed here.

The desire for profit must never trump our duty of care to society's most vulnerable. Agreeing with this statement should be a no-brainer - but we're quickly learning how many would much rather put themselves first.

July 24, 2024 · Links · Share this post

Elon Musk says 'woke mind virus' 'killed' estranged trans daughter

[Anthony Robledo at USA Today]

"Tesla CEO Elon Musk said his estranged transgender daughter was "killed" by the "woke mind virus" after he was tricked into agreeing to gender-affirming care procedures."

The thing is, his daughter Vivian is perfectly happy with the decision. The thing that's causing Musk pain is not her decision to transition; it's that she's cut him off and no longer speaks to him. Interviews like this illustrate why.

That so many of his decisions are governed by this absolute loser energy says a lot. Just calm down, call your daughter, and reconcile.

As USA Today points out:

"Gender-affirming care is a valid, science-backed method of medicine that saves lives for people who require care while navigating their gender identity. Gender-affirming care can range from talk or hormone therapy to surgical intervention."

It's not done flippantly; a huge amount of care and attention is undertaken, particularly for minors. This backlash is pure conservative hokum: it does not have any scientific or factual basis. It just makes some small-minded, old-fashioned people feel uncomfortable.

July 23, 2024 · Links · Share this post

For Good Reason, Apache Foundation Says ‘Goodbye’ to Iconic Feather Logo

[Christine Hall at FOSS Force]

"The Apache Software Foundation is making changes in an attempt to right a wrong it unintentionally created when it adopted its name 25-years ago."

This is an unnecessarily awkward article (why describe the existing logo as cool in this context?!) to describe a simple premise: the Apache Software Foundation is slowly, finally, moving away from its appropriation of the Apache name and its racist use of faux Native American imagery.

For a while, it's preferred to refer to itself as ASF, and now it's going to have a much-needed logo change. That's fine, but it needs to go much further. It's past time to just rip off the Band Aid.

Still, this is far better than the obstinate response we've seen in the past to requests for change. A new logo, slight as it is, is hopefully an iteration in the right direction.

July 23, 2024 · Links · Share this post

After years of uncertainty, Google says it won't be 'deprecating third-party cookies' in Chrome - Digiday

[Kayleigh Barber and Seb Joseph at Digiday]

"After much back and forth, Google has decided to keep third-party cookies in its Chrome browser. Turns out all the fuss over the years wasn’t in vain after all; the ad industry’s cries have finally been heard."

Advertisers are rejoicing. In other words: this is bad.

It's possible that Chrome's "new experience" that lets users make an "informed choice" across their web browsing is really good. Sincerely, though, I doubt it. Moving this to the realm of power user preferences rather than a blanket policy for everyone means that very few people are likely to use it.

The result is going to be a continued trend of tracking users across the web. The people who really, really care will do the work to use the interface; everyone else (including people who care about privacy!) won't have the time.

All this to help save the advertising industry. Which, forgive me, doesn't feel like an important goal to me.

Case in point: Chrome's Privacy Sandbox isn't actually going away, and this is what Digiday has to say about it:

"This could be a blessing in disguise, especially if Google’s plan gets Chrome users to opt out of third-party cookies. Since it’s all about giving people a choice, if a bunch of users decide cookies aren’t for them, the APIs in the sandbox might actually work for targeting them without cookies."

A "blessing in disguise" for advertisers does not read as an actual blessing to me.

July 22, 2024 · Links · Share this post

When ChatGPT summarises, it actually does nothing of the kind.

[Gerben Wierda at R&A IT Strategy & Architecture]

"ChatGPT doesn’t summarise. When you ask ChatGPT to summarise this text, it instead shortens the text. And there is a fundamental difference between the two."

The distinction is indeed important: it's akin to making an easy reader version, albeit one with the odd error here and there.

This is particularly important for newsrooms and product teams that are looking at AI to generate takeaways from articles. There's a huge chance that it'll miss the main, most pertinent points, and simply shorten the text in the way it sees fit.

July 22, 2024 · Links · Share this post

President Harris?

3 min read

I didn’t post about it — what is there to say that hasn’t been said elsewhere? — but former President Trump was almost shot last week. The would-be assassin’s motive is muddy (he was a Republican), but the bullet or a sliver of glass narrowly missed him, taking a nip out of his ear. He’s been using it as political ammunition ever since, and the entire RNC, which started the following day, was in essence a stage show about toxic masculinity, featuring guests like Kid Rock, Hulk Hogan (who tore off his shirt to reveal another shirt with the Trump / Vance logo on it), and the CEO of the Ultimate Fighting Championship. At one point, during a Michigan rally following the event, Trump pulled a guy out of the crowd to remark how well-defined his arms were. His campaign, his policies, his demeanor are Idiocracy come to life.

As for his Vice Presidential candidate, I’d love to see a lot more people talking about JD Vance’s support for Curtis Yarvin, who believes in the reinstatement of slavery, in replacing the democratically elected government with a CEO king, and that Hitler was acting in self defense.

I have many differences with Joe Biden: most notably, his failure to take a strong stand against the ongoing slaughter in Gaza, and his war-faring foreign policy history throughout his career. But he’s not Donald Trump and he’s not JD Vance. Domestically, the Biden Presidency undoubtedly had some strong progressive successes over the last four years, in ways that genuinely helped vulnerable Americans. I voted for him in 2020. And certainly, were he the Democratic nominee, I would have voted for him again.

It seems almost certain that the Democratic nominee will be Kamala Harris. If that turns out to be the case, I’ll absolutely vote for her. With enthusiasm.

What I hope is that she can paint a picture of the world she wants to create. Biden never quite achieved that for me: he even memorably said to donors, that “nothing would fundamentally change” if he was elected. America needs change; it needs equity; it needs a renewed compassion, stronger safety nets, a leg up for people who need it, and a mentality that nobody should fall through the cracks. A focus on strong communities and bonds based on empathy rather than breaks for the rich and military might. A focus on a democratic, inclusive world and not just an American one. Beyond just not being Trump and not being Vance, those are my hopes for a Harris Presidency.

July 22, 2024 · Asides · Share this post

Enormous hugs to everyone who had to work on the Crowdstrike outage today. One of the legendarily bad IT outages.

July 20, 2024 · Statuses · Share this post