John Gray
the App started out great, the cards are amazing. and, I wasn't even going to review the app and just accept my loses of 2000.00, but was treated very poorly and like a number by Ferdouse...I started thinking if someone spent that with my company, I would show them a little courtesy with there concern or question. but, overall the app is great, I'm not sure if the issues was my phone or just signal. cards started taking forever to load, literally spinning daily in middle of screen.
10 people found this review helpful
A Google user
This gsme has become total garbage. When I first picked it up, it was a lot of fun, the art, the different challenges and whatnot. Over the last few months, it has become nearly impossible to call it anything resembling fun. Taking no less than 5 attempts to log in, constantly crashing in the middle of play. Hanging sc o the only option is to shut down the app only to attempt to login 5 more times. General upkeep that should take 15-20 minutes ends up taking an hour at least.
64 people found this review helpful
The Topps Company, Inc.
November 5, 2019
Hey Aaron,
So sorry about the recent issues the app has had. Rest assured we are resolving all of the problems as fast as possible and working on some big updates that'll improve Marvel Collect.
Feel free to share your feedback for how we can improve with the customer support team at Marvel@topps.com. Thank you!
- Alex
RJ Jenkins
Been using the app for about 9 months now and overall it's meh. My biggest problem is the rampant & horrible connectivity/loading issues. Constantly lags and/or freezes, claiming it can't connect despite being on wifi w/full bars (other apps working just fine). Hard to have a good collection w/o spending a lot of money (like, A LOT of money). Most rarities are the same cards just different colored borders/outlines, which I & most players find very disappointing. Die hard fans may enjoy.
18 people found this review helpful
The Topps Company, Inc.
April 12, 2021
Hi RJ, We're very sorry you've encountered this issue while playing our app! Please contact us at Marvel@topps.com with your details. Include the device you use and when do you encounter the issue. We'll do our best to resolve it. Thank you for your patience!