![](https://cdn.statically.io/img/play-lh.googleusercontent.com/a/ACg8ocJoRoojTTSjxFoZHtcF_DuO63P0wKvyY648fShPzJExgBYmQQ=s32-mo)
Joshua Kesner
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This is one of the worst user experiences I have ever scene. And the navigation is terrible. Furthermore, its unbelievably upsetting when you can't place an order despite trying to order on a second device. Just keeps saying the price wasn't right, and it has been updated. Then the price doesn't change and endless loop. Just wanted to use my damn BDay reward. Update: now my birthday reward is missing from the app entirely and never got to use it. And still no reply from. Chipotle 1 week later.
23 people found this review helpful
![](https://cdn.statically.io/img/play-lh.googleusercontent.com/a-/ALV-UjXlWBgSzy4dP29bb6TH_CfaGGEt5FaCWdHkkuvaWBXgrabnI2WQ=s32)
Kevin Jones
My fault, I ordered from the wrong store. Tried to use Pepper to cancel or change the order. No luck. Called the restaurant and couldn't speak to a human. Automated system was not helpful. Tried to contact support from the app and the links were not loading. It would just go back to the last page. It shouldn't be this hard to connect with someone.
![](https://cdn.statically.io/img/play-lh.googleusercontent.com/a-/ALV-UjWcGbBv-4zXyvEWEoLlgZWq0CpEeAY5DGFaqtXXoLO6AGfu42p1Wg=s32)
Cee Smith
Whatever yall did in the last update ruined the app, I'm no longer able to pay at all. I've tried ordering twice this week, both times had to go to a different restaurant entirely with apps that actually work. Please fix this app!! When you go to pay it says "we are having issues processing online payments, switch to pickup and you can pay at the store". I'm at work, I cant just go to the store. Fix online payments, fix your delivery!!
133 people found this review helpful