Incident: BAW B772 at London on Jun 28th 2024, rejected takeoff

Reader Comments: (the comments posted below do not reflect the view of The Aviation Herald but represent the view of the various posters)

London
By Bus driver on Monday, Jul 1st 2024 19:24Z

Please do not just put London as where this happened.
London has a lot of airports around the capital and it is
meaningless just to record the incident as London-
London Heathrow, Gatwick , Stansted, City, Luton, Southend, Lydd, Oxford are just the ones that come to mind.

Why such a lengthy knock on effect
By Billy on Monday, Jul 1st 2024 07:38Z

How come so many flights had to cancel or divert just for a 40min runway closure when 26R is available?

BA, BAW et al
By I Read Carefully on Sunday, Jun 30th 2024 18:47Z

Aside from my (failed) attempts at sardonic humour, my irritation stems from the lack of consistency countered with unerring attempts in reporting Events with unerring Accuracy and a lack of Bias.

Be Consistent with your own �rules� and apply equally to ALL operations. As said elsewhere by others, where is United Airlines referred to as UAL, Delta as DAL, and so on.? Suddenly applying ICAO identifiers to British Airways, yet continuing elsewhere with broad known identifiers elsewhere is distracting laziness.

This Industry is about attention to details. The vast number of Readers and their Comments display such attributes, with great insights. Let�s not lower expectations and join the masses in their indifference to Opinion posed as Fact

@Mar
By 777 Guy on Sunday, Jun 30th 2024 16:39Z

You are absolutely right in your comments. Dealing with Passengers Face-to-Face puts the Cabin Crew on the spot and with little information forthcoming only leads to natural anxiety of the Passengers who have no idea if the situation is inconsequential or a possible reason to suddenly need to exit the aircraft.

Being upfront, the first consideration is Fly The Aircraft. Then after recovering from some deviation as a result of a non normal occurrence, reacting, maintaining control, and advising ATC of intentions, WHEN time permits advise Cabin Crew or if dire, Make Cabin Announcement. I would usually ask the Relief Pilot to make such announcements once we have had discussions upfront, and later make an announcement as the Captain if deemed necessary.. most Passengers appreciate a short, succinct explanation from the front and it will settle them down.

We seem to forget at times that there are people- not 300 bags of potatoes. They are the reason we are going somewhere!

Reply
By Bob Wilson on Saturday, Jun 29th 2024 22:10Z

A quick comment from the Captain to confirm there is an issue and its level of threat if any and what we will do next.

"Cancelled our takeoff run because of a warning light in the cockpit, We are being examined by the fire "brigade" only as a precaution and we will be returning to the gate or the end of the RW for takeoff in a few minutes."

Simple dimple and satisfies anyone and everyone.

Then the cabin crew has their speal to tell the sheep what to expect next....

@Brutus
By Mark on Saturday, Jun 29th 2024 21:24Z

As a former In Charge cabin crew I understand your opinion. From facing a cabin full of confused, worried and frightened customers I know the one thing they want is a reassuring word from the one person who has total control of their lives. They don't need to know the detail that you require, they just want to know that you're calm, in control, and that you'll update them when you have more time and more information. So, no, passengers shouldn�t be fairly late in that sequence, they should be your prime consideration once your condition is stable.

Informing Passengers
By Brutus on Saturday, Jun 29th 2024 20:58Z

What I tell passengers as captain of a flight in an abnormal situation is a result of as thought process that considers:
Have I dealt with all items that take priority over making a PA (e.g. fly the aircraft, checklists, ATC, time available, diversion needed and where to, confer with maintenance and Ops Control, advise cabin crew, etc)?

Passengers come fairly late in the sequence, as we first need to have decided on a plan how to proceed. That plan could be simpler or complex.
What I tell the passengers needs thinking.
It needs to be short, precise, avoid jargon, and explain the situation in a way that addresses their concerns and at the same time can be understood in a meaningful way. Some terms that are easily understood by insiders, will mean nothing to the average passenger.

If I get it wrong and hurry the PA, I may do more harm then good.

@ Bert hethak
By ducky on Saturday, Jun 29th 2024 19:30Z

Because curious minds want to know what is causing ones flight to operate in a way which was not intended. Will my flight suddenly become better? Answer: YES
Response to M. To assume people would not understand is a gross miscalculation! This implies arrogance on your part!

Pilots sharing information
By Simon on Saturday, Jun 29th 2024 16:58Z

@ducky. Perhaps the captain did say more and the passenger has abridged the technical detail. Perhaps the pilot only wanted to reassure the passengers. Certainly my experience of BA is above average cockpit to passenger comms. On one occasion in Vienna, the inbound flight had an issue and we had to wait for a repair. The captain came to the gate area, answered every passenger's question, and even had part of the broken part that had been swapped out to show us. This was about 20 years ago so I can't remember the details but it shows it can be, and is sometimes, done.

@Liam
By LF on Saturday, Jun 29th 2024 15:12Z

Fair dues to you that you always treat your customers with respect and perhaps even deference. It's not at all common in the industry.

#Peter
By Sam on Saturday, Jun 29th 2024 11:21Z

There is no cost or fine for the airline BA, this is flight safety.

�New Name� comment
By BMWdriver on Saturday, Jun 29th 2024 11:15Z

I think you probably have to be a Brit to enjoy "I know everything's" humour. I did!

Incident
By Raffles on Saturday, Jun 29th 2024 10:54Z

A high speed reject should fall under the definition of an incident (reg 992/2010 article 2) and therefore be reported to the authority

Arguing?
By R'tard on Saturday, Jun 29th 2024 08:15Z

this always reminds me of that classic internet picture with the caption:

Arguing on the internet is like competing in the special olympics, even if you win you're still r'tarded ;-)

By (anonymous) on Saturday, Jun 29th 2024 06:25Z

If that were the case then it likely was not activated because by the time it was coordinated and made ready the other aircraft would have been removed, or it was not available due to maintenance, or many other reasons.

Second Gatwick runway
By Xb70 on Saturday, Jun 29th 2024 05:26Z

Gatwick has a taxiway designated as a second runway for when the main runway is not usable. Why was this not activated rather than flights diverted and many delays?

@LF
By Liam on Saturday, Jun 29th 2024 04:13Z

Where is it written that an airline is obligated to tell you something? They are most certainly not, it�s a nice to have. I personally always told passengers what was going on. But there are instances that you better not tell them anything.

�New Name� comment
By KAzp on Saturday, Jun 29th 2024 00:09Z

Utterly moronic comment. Insult to Simon�s hard work.
Go read a comic book.
AV Herald is not for fools.

ICAO (Doc 8585) Airline Identifier BAW
By Brutus on Friday, Jun 28th 2024 22:02Z

BAW is the official ICAO (Doc 8585) identifier for British Airways.

What is misplaced here is the �I know Eberything� name of the person who wrote the silly comment.

Or as Mark Twain put it: �Never let the truth get in the way of a good story�, except that �I know Everything�s� daft comment ain�t that good, is it?

New Name
By I know everything on Friday, Jun 28th 2024 21:20Z

The new revised name for this airline is British Air Ways to conform with AVH editorial commentary.

One World will be repainting all Airframes with BAW, removing British Airways name on the fuselage.

Airport Flight Displays will all change to BAW to conform.

Codeshare partners will need to adapt, as will ATC when addressing Catering, Baggage, Gate, Mechanics, Taxi instructions.

Call sign, Speedbird, won�t be allowed as it is a carryover from BOAC, a Colonial , Imperial name. The new call sign will be BAW.

All this takes so much time, money and brainpower, it drains the mental acuity of Crews who tell the passengers , there was a problem on the Flightdeck as reason for abort, delay and cancellation.

Gatwick inconveniences
By Peter on Friday, Jun 28th 2024 20:02Z

I�m only an armchair reader. I was unfortunately delayed today coming back from Lanzarote. Can I ask the following;

Who bares the cost for the airlines that had to divert along with getting the aircrafts back to the original airport for next flights?

Does any costings or fines go to the airline that caused the problem in the first place.

Many thanks.

By M on Friday, Jun 28th 2024 19:53Z

They don't tell you because you wouldn't understand.

@dcky
By Bert hethak on Friday, Jun 28th 2024 17:56Z

Why exactly do they have to tell you anything.
Will your flight suddenly become better when you know?

@ducky
By LF on Friday, Jun 28th 2024 17:38Z

It appears that airline employees do not think they have any obligation to tell you anything. They do not think of the people in the back as customers, they think of them as cargo. I am surprised they narrowed it down to the flight deck, I would have expected that you would be told there was a "technical problem".

the zone of ambiguity
By ducky on Friday, Jun 28th 2024 16:08Z

the crew (most likely the Captain) told the passengers, "there was a problem on the flight deck!" As a passenger I would have expected more precise information from the flight crew. Is it really necessary to withhold information from the customers who purchased tickets on your flight, a revenue stream of which a portion is electronically deposited into your bank account.

A380
By Bert hethak on Friday, Jun 28th 2024 15:19Z

An Emirates A380 needed to divert to Brussels. Very nice visit. My first time up close wuth the A380.